Customer Relation Manager
2 days ago
Location: Ernakulam
Qualification: Any degree or equivalent experience.
Experience: Minimum 2 years in a customer relations or client servicing role in construction industry / aluminium fabrication industry / structural engineering companies
Skills: S trong communication, interpersonal, and problem-solving skills.
Languages: Fluency in English and Malayalam.
Preference will be given to Keralites. Kindly apply only if you meet this criterion.
Responsibilities:
Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty.
Address client queries and concerns promptly and professionally.
Coordinate with internal teams to deliver seamless project execution.
Track and monitor client feedback to enhance service quality.
Assist in improving customer retention strategies and processes.
About Us:
Exelon Hi Fabs & Contractors, a leading Aluminium Fabrication and Structural Engineering company in Kerala and a trusted Schüco partner, is seeking a Customer Relations Manager to manage client interactions and ensure exceptional service delivery.
Why Join Us:
Work with a reputed company committed to delivering innovative solutions and customer-centric services.
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