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Customer Relation Manager

2 months ago

Kochi, India Exelon Hi-Fabs & Contractors Full time
  • Job Title: Customer Relations Manager
  • Location: Ernakulam
  • Qualification: Any degree or equivalent experience.
  • Experience: Minimum 2 years in a customer relations or client servicing role in construction industry / aluminium fabrication industry / structural engineering companies
  • Skills: Strong communication, interpersonal, and problem-solving skills.
  • Languages: Fluency in English and Malayalam.
  • Preference will be given to Keralites. Kindly apply only if you meet this criterion.


Responsibilities:

  • Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty.
  • Address client queries and concerns promptly and professionally.
  • Coordinate with internal teams to deliver seamless project execution.
  • Track and monitor client feedback to enhance service quality.
  • Assist in improving customer retention strategies and processes.


About Us:

Exelon Hi Fabs & Contractors, a leading Aluminium Fabrication and Structural Engineering company in Kerala and a trusted Schüco partner, is seeking a Customer Relations Manager to manage client interactions and ensure exceptional service delivery.


Why Join Us:

Work with a reputed company committed to delivering innovative solutions and customer-centric services.