Customer Support Executive

15 hours ago


bangalore, India PluginHive Full time

We’re hiring a Customer Support Executive (B2B SaaS Support)  — full-time, work from our office in Kasturi Nagar, Bangalore. At PluginHive (Solvilor Technologies Pvt Ltd) , we power over 600K+ shipments every month  for merchants on Shopify, WooCommerce, and AdobeCommerce. Our apps integrate with global carriers like FedEx, UPS, Delhivery, and Amazon , helping businesses automate and scale their shipping operations. We’re looking for a Customer Support Executive  with 2+ years of real experience supporting USA-based B2B customers.  This is not B2C or telesales  — it’s genuine product and technical support through email, chat, and on-call assistance (no cold calls). What You’ll Do: Provide email, chat, and on-call support  to B2B customers (mostly US-based merchants) Troubleshoot and resolve product and configuration issues for Shopify, WooCommerce, and AdobeCommerce users Collaborate with internal product and tech teams for escalations and feedback Maintain structured case records using Zendesk or similar tools Requirements: Minimum 2 years of B2B SaaS or technical support experience , preferably with US clients Excellent written and spoken English communication Strong problem-solving and debugging skills Familiarity with eCommerce platforms (Shopify, WooCommerce, Magento) is a plus Comfortable working night shifts (US hours) Preferred: Experience using support tools like Zendesk, Freshdesk, or Intercom You’ll be working with real merchants — solving meaningful problems every day, not following scripts. Apply with your résumé or message me directly on LinkedIn:



  • bangalore, India RegisterKaro Full time

    Job Title: Customer Support ExecutiveLocation: GurugramExperience: 0–2 yearsJob Type: Full-timeAbout the Role:We are looking for a motivated and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal candidate is a...


  • Bangalore, India TransportSimple Full time

    Location: Bengaluru, India Experience: 3+ years At  Transport Simple , we’re transforming how fleet owners manage their operations with our unique Saa S solutions. We are seeking an experienced Customer Support Executive to assist our expanding customer base. What You’ll Do POC for all the customers. Solve queries via calls, chats & emails in ...


  • bangalore, India Hellowork Consultants Full time

    Job Summary:The Customer Support Executive serves as the primary point of contact between the company and its customers. This role is responsible for addressing customer inquiries, resolving complaints, processing orders, and ensuring customer satisfaction through prompt, professional, and empathetic communication.Key Responsibilities:Respond to customer...


  • bangalore, India GoKhana Full time

    About GoKhana - ToBox Ventures Pvt Ltd:GoKhana is a full-stack B2B technology company that manages end-to-end food programs for corporates and enables the Next-Gen Digitized Cafeteria. Bringing together an imaginative blend of technology, logistics and food service management, GoKhana offers SaaS solutions to digitize corporate cafeterias and eateries in...


  • bangalore, India GoKhana Full time

    About GoKhana - ToBox Ventures Pvt Ltd: GoKhana is a full-stack B2B technology company that manages end-to-end food programs for corporates and enables the Next-Gen Digitized Cafeteria. Bringing together an imaginative blend of technology, logistics and food service management, GoKhana offers SaaS solutions to digitize corporate cafeterias and eateries in...


  • Bangalore Division, India Rapsys Technologies Pte Ltd. Full time

    We're Hiring: Customer Support Executive! We are seeking a dedicated and customer-focused Customer Support Executive to join our team and provide exceptional service to our clients. The ideal candidate will have excellent communication skills, problem-solving abilities, and a passion for helping customers resolve their queries efficiently. Location: ...


  • Bangalore, India Zoko Full time

    The Role As a Customer Support Executive, you will be at the forefront of our customer interactions, ensuring every query is resolved efficiently and carefully. This role is exclusively focused on chat support, where your excellent written communication skills, problem-solving mindset, and ability to handle multiple conversations simultaneously will shine....


  • bangalore, India Inner Sanctum LLP Full time

    Job DescriptionCompany: Inner Sanctum LLP Position: Customer Support Executive Location: Chennai (On-site) Experience: 1–3 years Employment Type: Full-TimeAbout Inner Sanctum LLPInner Sanctum LLP, founded by Gayathri Shivaram, a Certified Healing and Manifestation Coach, is dedicated to empowering individuals to overcome deep-rooted traumas, rewire...


  • bangalore, India RAASA KARTS Full time

    ✨ We’re Hiring! Customer Care Executive – Raasa KartsLove chatting with people and solving problems? 💬Join Raasa Karts, India’s first street-food delivery platform bringing your favourite food at the same price as offline! 🍛📍 Location: Noida Sector 62💻 Work from Home option available🪑 Completely Desk...


  • bangalore, India Vernive Jewels Full time

    About the Company We are a UK-based online diamond jewellery brand — — specialising in diamond rings, earrings, and pendants. While our business is focused on the UK market, all operations are efficiently managed from our office in India. About the Role We are now looking to hire a Customer Support Executive who will work in a hybrid model (partial...