Truesight admin

2 weeks ago

Hyderabad, India Tata Consultancy Services Full time
TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.
We are Hiring For True Sight Admin
Job Description
Required Information Details
Role Truesight Admin
Description
Product related incidents Support -L2 L3
Required Technical Skill Set Service Management
Year of Experience 6-12 years
Location of Requirement PAN INDIA
Desired Competencies (Technical / Behavioral competency)
Must Have :
Strong experience with BMC True Sight Operations Management installation, Upgrade, integration, Administration, configuration (Especially with version 10.x & later)
Strong experience in installation of Patrol Agents on Windows, RHEL, AIX, Solaris OS
Experience in working on knowledge modules like DB, Web Sphere, Exchange, Sentry hardware, Sentry monitoring studio etc. along with basic KMs like OS, LOG, URL
Good to have working knowledge of custom KMs
Troubleshooting skills to resolve Patrol Agent, True Sight server component issues
Strong Experience in Event Management policy Administration, configuration
Experience in Design & implementation of integration solutions with 3rd party tools for event & performance management
Experience with True Sight-Remedy ITSM integration, troubleshooting, enhancements
Working knowledge of MRLs, custom classes
10. Hands-on experience in configuring & designing reports using TSOM Smart reporting, OOTB True Sight reports
Experience in Analyzing environment & event data to fine tune & reduce instance, event count
Ability to review, analyze, fine tune & enhance True Sight architecture & its components as per growing infrastructure & customer requirements
Experience with Patrol Central, RT, Console server, PCM components
Knowledge of Datacenter IT Infrastructure components, Unix, Windows OS, Virtualization
Good to Have :
Infrastructure knowledge on Data Center towers
Good communication skills set, Understand and clear communication to the business on impact of major incidents
Excellent problem analysis skill set
Technical Skills
Certification on True Sight
Minimum Qualification:
15 years of full-time education
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