Lead Digital Content Delivery Specialist T500-19686

2 weeks ago

Bengaluru, Karnataka, India Delta Air Lines Full time
About Delta Tech Hub: Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.

Partner with strategy team to launch personalized campaign content using JSON templates, HTML offers, modular code, and frontend frameworks via Adobe tools

Translate technical documentation into user-friendly content and configurations that support dynamic messaging and audience targeting.

Manage content deployment across testing and production environments, ensuring accuracy and performance.

Responsible for day-to-day operations of personalized content, including message updates, campaign adjustments, audience segmentation, and configuration changes.

Constructive experience targeting activities with the right audience and priority of position

Lead our workflow innovation to create efficiency in campaign launches and operations

Write, edit, and QA UX campaign builds (e.g., Configure personalized content variations based on audience segments and behavioral triggers

Attend daily stand-ups or syncs to ensure smooth campaign operations delivery.

Possess a Bachelor's degree in computer science, information systems, digital operations or related field

~6-10 years' experience in digital content operations, web production, or campaign execution withing e Commerce, or marketing technology environments

~ Ability to work with JSON templates and translate technical documentation into operational configurations.

~ Basic knowledge of web development technologies such as HTML, CSS, and JavaScript.

~ Understanding of web and mobile guidelines, accessibility standards, and responsive design principles.

~ Consistently prioritizes safety and security of self, others, and personal data.

~ Solid foundation in Adobe tools such as Target, Adobe Journey Optimizer

Previous retail, airline, or e-commerce design experience

Proficient understanding of web markup, including HTML5 & CSS3, as well as DOM manipulation and client-side scripting

Effective understanding and working knowledge of JavaScript, TypeScript, Angular and/or React, or other frontend framework experience

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