Quality and Training Technician
16 hours ago
Quality Auditor – HVAC Process | Work From Home Office Location: Mohali (Remote – Work From Home) Shift: US Shift (7:30 PM – 4:30 AM IST during winters) | (6:30 PM - 4:30 AM IST during Summer) Working Days: 6 Days (Including Saturdays) We are seeking a detail oriented and experienced Quality Auditor to join our HVAC Call Center process. The ideal candidate will be responsible for auditing technician calls , validating membership sales, voice training using tools such as Rilla, ensuring accuracy and compliance across all customer and technician interactions. Validating the accuracy of appointments booked by the back-office team (work from home & in-office team) Performing call audits of the back-office agents (WFH & In-office Team) Conduct voice and speech training for new joiners specifically for the US Outbound Voice Process , including accent clarity, pacing, tone, and script delivery. Maintaining and sharing audit dashboards and performance reports with the operations leadership team Auditing technician calls using the Rilla Voice Intelligence Platform Graduate & above • 5+ years of experience as a Quality Analyst/Auditor in a call center , preferably HVAC or service-based domains • Hands-on experience using Rilla, JustCall, Dialpad, or similar call audit tools • Knowledge of performance metrics such as CSAT, FCR, AHT, and QA compliance score • Exposure to CRM systems used in service industries (e.g., ServiceTitan, Zoho, Salesforce) • Proficient in Excel/Google Sheets and dashboard preparation for performance reporting • Ability to work independently with minimal supervision • Flexible to work extended hours based on audit load or business requirements If you have strong communication skills and are ready to build your career in a performance-driven, customer-focused role, apply now Submit the form below (read carefully and upload your audio recording + details properly): Job Type: Full-time Work Location: Remote
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Echo Technician
1 week ago
india Kauvery Hospital Full timeKey Responsibilities:- Conduct echocardiograms and other diagnostic ultrasound procedures as ordered by physicians.- Prepare patients for echocardiographic examinations by explaining the procedure and ensuring their comfort.- Operate ultrasound equipment effectively to obtain high-quality images.- Analyze and interpret echocardiographic findings, providing...
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Training and Quality Manager
2 weeks ago
India Innodata Inc. Full timeThe Training & Quality Manager – AI/LLM Practice will lead global training and quality initiatives for AI/LLM projects, ensuring operational excellence, consistency, and compliance. The role focuses on building scalable training frameworks, standardizing quality processes, and driving continuous improvement across global teams. You'll collaborate with...
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CAR TECHNICIAN
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Chennai, India Renault dealer Full timeJob Description Company Description We suggest you enter details here Role Description This is a full-time on-site role for a Car Technician at our Renault dealership located in Chennai. The Car Technician will be responsible for diagnosing and repairing vehicles, conducting routine maintenance, performing inspections, and troubleshooting issues. Additional...
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Experienced Training Device Technician
7 days ago
IND - INS Rajali, India Boeing Full time ₹ 9,00,000 - ₹ 12,00,000 per yearExperienced Training Device TechnicianCompany:Boeing India Defense Private LimitedAs a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. As a top U.S. exporter, the company leverages the talents of a global supplier base to advance...
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Training & Quality Manager
1 hour ago
Chennai, India DATAMARK, Inc. Full timeJob Description Position Overview: The Training & Quality Manager at DATAMARK, Inc. is responsible for ensuring that all training and quality standards meet project requirements and client expectations. This role leads the development, implementation, and management of training programs while also overseeing the quality assurance processes across back office...
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IT Technician
1 week ago
Aurangabad, India IRC Full timeJob Description Company Description Internet Relay Chat (IRC) is a protocol that facilitates real-time, text-based communication over the internet. It allows users to connect to servers and participate in group chats via channels or engage in private one-on-one conversations. Known for its simplicity and reliability, IRC has been a cornerstone of online...
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Quality Specialist
2 days ago
India Biorev Studios | 3D Rendering Studio Full timeJob description: Quality Auditor – HVAC Process Call Center / BPO | Work From Home Office Location: Mohali (Remote – Work From Home) Shift: US Shift (7:30 PM – 4:30 AM IST during winters) | (6:30 PM - 4:30 AM IST during Summer) Working Days: 6 Days (Including Saturdays) About the Role We are seeking a detail oriented and experienced Quality Auditor to...
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Quality and Training Technician
1 week ago
India Dr Pal’s NewME Full timeCompany Description NewME is an innovative wellness program that embraces a holistic approach to combat metabolic disorders through the power of time-restricted eating. Our program is designed to promote overall well-being and help individuals achieve a healthier lifestyle. We are committed to providing effective, evidence-based solutions to support our...
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Assembly Technician
2 weeks ago
Bg North, Karnataka, , India Kawen Manpower Full time ₹ 2,00,000 - ₹ 4,00,000 per yearAn assembly technician assembles products, performs quality checks, and troubleshoots problems. They may work in manufacturing, assembling mechanical, electronic, or optical devices. Responsibilities Assembly: Assemble products using hand and power tools, following blueprints, schematics, and technical specifications Quality control: Check products...
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Quality Specialist
5 hours ago
India Biorev Studios | 3D Rendering Studio Full timeJob description:Quality Auditor – HVAC Process Call Center / BPO | Work From HomeOffice Location: Mohali (Remote – Work From Home)Shift: US Shift (7:30 PM – 4:30 AM IST during winters) | (6:30 PM - 4:30 AM IST during Summer)Working Days: 6 Days (Including Saturdays)About the RoleWe are seeking a detail oriented and experienced Quality Auditor to join...