Service desk specialist

1 week ago


Pune, India Live Connections Full time

We Are Hiring – Service Desk (L1) Support | Pune & BangaloreLooking to work with a global leader in Business Process Management?We are hiring multiple Service Desk (L1) Support roles across experience levels for full-time, work-from-office positions.️ Open Positions:Freshers (Technical Background) – Pune1+ Years Exp – Pune & Bangalore3+ Years Exp – Pune & BangaloreKey Skills Required:• Strong communication (verbal & written)• Analytical thinking & problem-solving• Experience with IT Service Desk / L1 Tech Support• Basic knowledge of AD, O365, Azure, Networking• Troubleshooting skills across Windows, Outlook, Teams, VPN , etc.• Experience using ticketing tools and following ITIL practices• Ability to manage incidents via phone, email, web, or chat• 100% Work From Office – No hybridLocations: Pune & BangaloreShifts: Rotational (US/UK) | 24x7 environmentNotice Period: Immediate to 30 days preferredEducation: Graduation/Post-Graduation with all marksheets & certificates mandatoryExperience Range & CTC:Freshers – 2.5 LPA Tech background only - Pune & Bangalore1+ years – Up to 5 LPA – Pune & Bangalore3+ years – Up to 7 LPA – Pune & BangaloreFinal package will be based on experience, last CTC, and performance in the evaluation process.Non-Negotiables:✔ Excellent English communication skills✔ Willingness to work 24x7 shifts✔ Full-time education (15 years) – Graduation required✔ Provisional degree and mark sheets needed for onboarding️ Hiring in full swing – priority given to immediate joiners.Interested or know someone who fits? Let’s connect share your resume for referral.#Hiring #Service Desk #Tech Support #ITSupport #Pune Jobs #Bangalore Jobs #L1 Support #Immediate Joiners #Job Opportunity #Work From Office #ITJobs #Fresher Jobs #Experienced Jobs #Walk In Drive



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