Teamlead Customer Service

2 hours ago


India SoftwareOne Full time

India (mostly remote; onsite work and business trips may be required as needed) The APAC AWS Alliance Lead role at SoftwareOne focuses on developing and strengthening strategic alliances with AWS and other relevant ISV partners. This position requires establishing and maintaining strong relationships with key stakeholders at AWS to identify GTM opportunities that enhance customer support through effective collaboration with cloud partners. Are you a "hands-on" proactive and strategic individual with a passion for cloud technology and a consistent track record in "building" successful partnerships by "rolling up your sleeves" and comfortable navigating uncertainties in a dynamic environment? Develop and nurture strategic alliances with AWS and other relevant ISV partners. Responsible for establishing and maintaining strong relationships with key stakeholders at AWS. Identify GTM opportunities to enhance customer support through effective collaboration with cloud partners. Collaborate with sales, marketing, and product teams to develop joint initiatives and go-to-market strategies with cloud partners. Stay informed about changes in the cloud industry and regulatory landscape that may impact partnerships. Understand compensation goals for SWO and AWS. Understand and Drive AWS Marketplace along with ISV partner team for co-sell strategy. Attend various AWS webinars, events, and meetups to expose the AWS way of doing business and to the community at large. Continue to lead GTM and keep sales teams updated on announcements regarding new services and incentives related to superpowers. Full-Time Work Rights in India Ability to work onsite as required while mainly working remotely in India . Strong strategic-alliance building skills , with experience managing large-scale AWS programs. Partner management or business development experience in AWS services, preferably in APAC. Ability to track, report, and manage financial and business performance metrics . Our core values aren't just words – they're the beating heart of our company culture. Watch the video to feel the values shaping our everyday interactions, customer relations, and team spirit. "All in one - SoftwareOne" Please note that SoftwareOne does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement (Job-Specific per our global standard) with the agency/recruiter, SoftwareOne will not consider or agree to



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