Sales Specialist

3 days ago


Bangalore, India CaratLane - A TATA Product Full time

Hiring for Jewellery Consultant

Education

1. Any bachelor's degree is mandatory

2. MS Office certification/part of the curriculum

Knowledge

1. Knowledge in front-end retail operations

2. Selling & customer service

3. Basic knowledge of Jewellery - Gold, Diamond, Platinum

and Silver will be an added advantage

Skills

1. Communication - Excellent verbal communication in

English(Mandatory) & regional language.

2. Basic computer operating knowledge

3. E-mail communication

4. Basic knowledge of the ‘Point of Sale’ system (POS)

Experience

1. 1 - 3 years of relevant experience in front-end retail operations. Preferably with an established Retail Brand

2. Freshers with a high level of communication skills and attitude to serve customers

Suitability Criteria

1. Enthusiastic

2. Selling(Passion to Sell)

3. Interpersonal Skills

4. Influencing

5. Analytical

6. Pressure Tolerance

7. People-oriented

8. Strong Team Player

9. Warmth/Empathy

10. Organized

11. Willing to take ownership

12. Willingness to Learn

13. Well groomed

-----

1. Locations: Bangalore - Indiranagar /Banashankari / Whitefield

2. Ability to work as per Brand guidelines and set schedules.

3. Extended working hours during weekends, Festivals, and seasonal time

4. Shift timing - Minimum 9 hours with strict adherence

5. High Integrity (non-negotiable)

---

Profile @CaratLane

Your KRA/KPI 1. Attend and assist the customers at the store and provide adequate product knowledge

2. Influencing and selling jewellery

3. Achieve target - Monthly / Seasonal

4. Maintain high VM standards at the store

5. Addressing all customer queries

6. Following up with the customers

7. Ensure that the store is clean, safe, and presentable for

customers

8. Completing payment transactions; preparing merchandise

for delivery.

9. Retaining the existing or new customers

10. Maintain and monitor store inventory

11. Coordinating with inter-departmental personnel

12. Working on POS, ERP system, Magento, etc

-----

1. Employment type - Full-time

2. Reporting to ASM / Store Manager


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