Customer Service Representative
3 weeks ago
About Mentor Match: Mentor Match is a personalized learning platform that connects students with expert tutors. We offer 1-hour, 1-on-1 live tutoring sessions, providing tailored guidance and support to help students achieve their academic goals.About the Role: As a Customer Success Representative, you will play a crucial role in ensuring customer satisfaction and driving business growth. Working on the night shift, you will engage with customers to understand their needs, provide exceptional support, and foster long-lasting relationships.Responsibilities:Customer Engagement: Actively engage with customers to build strong relationships and understand their unique learning needs.Provide personalized guidance and support throughout the tutoring process.Proactively identify opportunities to enhance the customer experience.Support and Problem-Solving: Serve as the primary point of contact for customer inquiries and technical issues.Efficiently troubleshoot and resolve customer problems, ensuring timely and satisfactory solutions.Provide clear and concise explanations to help customers navigate the Mentor Match platform.Account Management: Manage customer accounts, track key metrics, and identify opportunities for growth.Proactively address customer concerns and ensure their ongoing satisfaction.Collaborate with internal teams to improve customer retention and drive revenue.Advocacy and Improvement: Advocate for customer needs and provide valuable feedback to internal teams.Contribute to process improvements and product enhancements to enhance the overall customer experience.Identify areas for improvement and propose innovative solutions.Renewal and Expansion: Focus on renewing customer subscriptions and identifying opportunities for upselling and cross-selling.Build strong relationships with customers to foster loyalty and drive long-term growth. Qualifications:Bachelor's degree in a relevant field (e.g., education, business, customer service).1-3 years of experience in customer success, account management, or a similar role.Excellent written and verbal communication skills in English.Strong problem-solving and analytical skills.Ability to work independently and as part of a team.Passion for education and technology.Flexibility to work on the night shift. Benefits:Competitive salary and benefits package.Opportunities for professional growth and development.A dynamic and collaborative work environment.The chance to make a positive impact on students' lives.
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Customer Service Representative
2 weeks ago
Chennai, Tamil Nadu, India Sisco Jobs Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Sisco Jobs. The ideal candidate will be responsible for handling customer inquiries, resolving customer complaints, and providing information about our products and services.Key Responsibilities:Respond to customer...
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Customer Service Representative
2 weeks ago
Chennai, Tamil Nadu, India Hyatt Corporation Full timeCustomer Service RepresentativeAt Hyatt Corporation, we are seeking a skilled Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Provide excellent customer service to guests,...
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Customer Service Representative
3 days ago
Chennai, Tamil Nadu, India CapTalent HR Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a Customer Service Representative to join our team at CapTalent HR. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and resolving their queries in a timely and professional manner.Key Responsibilities:Respond to...
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Customer Service Representative
3 weeks ago
Chennai, Tamil Nadu, India Traventure Homes Pvt Ltd Full timeWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our dynamic team at Traventure Homes Pvt Ltd. In this role, you will be responsible for making outbound calls to potential clients and existing customers to provide information about our services, answer inquiries, and schedule appointments. Your primary objective will...
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Customer Service Representative
5 months ago
Chennai, India backtoroots Full timeJob brief We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers....
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Customer Service Representative
2 weeks ago
Chennai, Tamil Nadu, India Aristocrat Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Aristocrat Research. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may...
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Customer Service Representative
1 week ago
Chennai, Tamil Nadu, India TransUnion LLC Full timeKey Responsibilities: As a Customer Service Representative at TransUnion LLC, you will be responsible for managing customer inquiries and providing exceptional support through chat operations. This role involves working collaboratively with the team to resolve customer issues and deliver quality service.What You'll Bring: To succeed in this role, you will...
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Customer Service Representative
2 weeks ago
Chennai, Tamil Nadu, India Sisco Jobs Full timeWe are seeking a Customer Service Representative to provide exceptional customer experiences in the Communications industry. The ideal candidate will be responsible for handling customer inquiries, resolving customer complaints, and providing information about our products and services.Key Responsibilities:Respond to customer inquiries via phone, email, and...
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Customer Service in Chennai
4 months ago
Chennai, India Galaxy credit service Full timeExperience: 0-5 Year(s). Location: Chennai Salary : Rs. 2,00,000 - 5,00,000 P.A. **Job Description**: Role Category : Customer Service/ Call Center/ Bpo Role :Customer Service in Chennai Employment Type: - Select Employment Type - Education UG : Any Graduate PG :Any Postgraduate Doctorate : Doctorate Not Required P.A. Key...
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Customer Service Representative
3 days ago
Chennai, Tamil Nadu, India Sisco Jobs Full timeJob Title: Customer Service RepresentativeAt Sisco Jobs, we are seeking a skilled Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and providing information about our products and services.Key Responsibilities:Respond to customer inquiries via phone, email, and...
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Customer Service Representative
2 weeks ago
Chennai, Tamil Nadu, India Sisco Jobs Full timeWe are seeking a Customer Service Representative to provide exceptional support to our clients in the Communications industry. The ideal candidate will be responsible for handling customer inquiries, resolving customer complaints, and providing information about our products and services.Key Responsibilities:Respond to customer inquiries via phone and...
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Customer Service Representative
3 weeks ago
Chennai, Tamil Nadu, India Sisco Jobs Full timeWe are seeking a skilled Customer Service Representative to provide exceptional support to our clients in the Communications industry. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and providing information about our products and services.Key Responsibilities:Respond to customer inquiries via phone, email, and...
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Customer Service Representative
2 weeks ago
Chennai, Tamil Nadu, India Smart Work Consultants Full timeJob SummaryWe are seeking a highly motivated and experienced Customer Service Representative to join our team at Smart Work Consultants. As a Customer Service Representative, you will be responsible for making outbound calls to prospective customers, lead generation follow-up with the sales team, and presenting products or services to prospective customers...
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Customer Service Representative
2 weeks ago
Chennai, Tamil Nadu, India Breezy Talent Full timeCustomer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Breezy Talent. As a Customer Service Representative, you will be responsible for handling inbound calls and providing exceptional customer service to our clients. Your primary goal will be to resolve customer queries and complaints in a...
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Customer Service Representative
2 weeks ago
Chennai, Tamil Nadu, India Hyatt Corporation Full timeCustomer Service RepresentativeAt Hyatt Corporation, we are seeking a skilled Customer Service Representative to join our team. This role is responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide prompt and courteous service to guests, responding to their needs and resolving any...
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Customer Service Representative
3 days ago
Chennai, Tamil Nadu, India CapTalent HR Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a skilled Customer Service Representative to join our team at CapTalent HR.Key Responsibilities:Provide exceptional customer service via voice calls to resolve customer inquiries and issues.Communicate effectively in English and possess good communication skills in Tamil, Telugu, or...
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Customer Service Representative
3 days ago
Chennai, Tamil Nadu, India CapTalent HR Full time**Job Title:** Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at CapTalent HR.Key Responsibilities:Provide exceptional customer service to clients in Hindi and English.Analyze customer issues and develop effective solutions.Work collaboratively with cross-functional teams to...
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Customer Service Representative
7 days ago
Chennai, Tamil Nadu, India Gainwell Technologies LLC Full timeCustomer Service RepresentativeAt our company, we are looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing top-notch support to our customers through various communication channels.Key Responsibilities:Respond to customer inquiries and resolve issues in a...
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Customer Service Representative
3 weeks ago
Chennai, Tamil Nadu, India Finding Candidates Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through inbound calls and other communication channels. Your primary goal will be to resolve customer...
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Customer Service Representative
3 weeks ago
Chennai, Tamil Nadu, India NTT DATA Full timeJob Title: Customer Care Senior RepresentativeJob Summary:We are seeking a highly skilled Customer Care Senior Representative to join our team. As a key member of our customer service team, you will be responsible for resolving customer inquiries and issues in a timely and professional manner.Key Responsibilities:Perform outbound calls to insurance companies...
