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Accounts & Billing Collections Associate
2 weeks ago
Experience: 0–2 years Education: Graduation required; Finance preferred Role summary: Support Engati’s billing and accounts receivable. Prepare accurate invoices, follow up on payments, match receipts to invoices, and keep records ready for audits for both India and international customers. Responsibilities: Billing and invoicing: Generate monthly invoices for subscriptions and usage (voice minutes, WhatsApp, Google Rich Communication Services, and telephony). Check prices, discounts, and taxes before sending. Attach usage reports. Issue corrected invoices or credit notes after approvals. Collections: Send reminders, make follow-up calls/emails, record promises to pay, and escalate risks to the team. Support simple