People Operations Coordinator
4 days ago
About PSG Global SolutionsPSG Global Solutions is a leading Recruitment Process Outsourcing (RPO) organization supporting clients across staffing, healthcare, logistics, retail, IT, and customer support sectors. Our teams enable businesses to scale effectively by delivering top-tier recruiting and operational support with strong efficiency and measurable outcomes.With a best-in-class Net Promoter Score of 82 and exceptional client retention rates, we continue to expand with a focus on service excellence, capability growth, and people-centric culture. Our teams collaborate globally, work with purpose, and perform with consistency.Job Details- Location: Baner, Pune- Work Mode: On-site, 5 Days a Week- Shift Timing: 7:30 PM to 4:30 AM IST (US Hours)- Salary: 7 to 8 LPA- Joining: Immediate Joiners Highly PreferredJob SummaryWe are seeking a well-organized, detail-oriented, and proactive People Operations Coordinator to join our team in Pune. This role will support end-to-end HR Operations, including onboarding, employee lifecycle management, HR documentation, attendance and records management, and coordination with internal teams.The ideal candidate will have hands-on experience using Zoho HR systems, strong communication skills, the ability to manage time-sensitive tasks independently, and willingness to work night shifts to support global operations.Key Responsibilities- Manage employee onboarding activities, including documentation, profile creation, induction coordination, and verification processes- Maintain and update employee records, HR databases, and personnel files accurately- Handle attendance tracking, leave management, shift schedules, and system updates through Zoho People or similar HRIS tools- Support HR compliance requirements including policy documentation, audit readiness, and record upkeep- Coordinate with internal teams and leadership regarding HR requests, data updates, and employee engagement activities- Provide assistance on grievance handling, query resolution, and escalation follow-through- Generate HR reports, dashboards, MIS, and analytics as required- Ensure confidentiality and discretion in handling sensitive HR data and employee information- Assist in execution of HR operational improvements and workflow enhancementsRequired Qualifications- Bachelor's or Master's degree in Human Resources, Business Administration, or related field- 5 to 6 years of experience in HR operations or employee lifecycle management- Mandatory working knowledge of Zoho People / Zoho HRMS for HR-related workflows- Strong verbal and written communication skills- Detail-oriented, dependable, and comfortable managing structured processes- Ability to handle confidential information with professionalism- Comfortable working in US Shift (Night Shift)Preferred Skills- Experience supporting HR for global or RPO organizations- Understanding of HR compliance frameworks, onboarding best practices, and documentation standards- Ability to multitask and prioritize without needing close supervision- Positive attitude, people-friendly approach, and problem-solving mindsetPerks & Benefits- Family Health Insurance coverage- Provident Fund benefits- Night Shift Allowance provided- Safe and reliable Cab Facility for pick-up and drop- Rewards & Recognition programs celebrating performance- Energetic workplace environment with monthly and quarterly
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