People Operations Coordinator

Job Description About Verto At Verto, we're on a mission to democratise global finance and empower businesses in Emerging Markets to reach the world. Founded by British-Nigerian entrepreneurs Ola Oyetayo and Anthony Oduu, our roots in Africa provided a firsthand understanding of the significant challenges businesses face with cross-border payments, ranging from illiquid currencies and high fees to slow transactions. This deep-rooted insight is why Africa remains a core focus, as we're committed to bridging the gap between emerging and developed markets and fostering global economic growth. What started as an FX solution for the Nigerian Naira has evolved into a market-leading platform, enabling thousands of businesses to seamlessly transfer billions of dollars annually. We believe that where you do business shouldn't determine your success or ability to scale. We're creating equal access to the easy payment and liquidity solutions that are already a given in developed markets. We're not alone in realising this crucial need; we're backed by world-class investors including Y-Combinator, Quona, and MEVP. With Verto receiving the Milken-Motsepe Prize, appearing on CNBCs list of fastest growing UK companies, the Deloitte Fast 50 and Sifted's fastest-growing UK tech companies, we are building a seamless cross-border payment future. Join us as we continue to grow and transform global finance. Role Overview This role is the heartbeat of our office operations and employee experience. As the essential backbone of the team, you will ensure everything runs smoothly from the moment someone walks through our doors to their ongoing journey with Verto. You will champion our people processes, shape our vibrant culture, and manage the physical workspace, enabling our dynamic team to scale and focus on what they do best. About The Role We are seeking a results-driven, highly organised People Ops Coordinator who thrives in a fast-paced environment to join our team. What You'll Be Doing - Orchestrating the full employee lifecycle, from seamless onboarding (equipment setup, orientation) to smooth offboarding procedures. - Serving as the welcoming face of Verto, managing all admin and logistic related duties for the office. - Owning and refining critical HR processes, including background checks (using Zinc) and HRMS management (Hibob). - Overseeing office facilities, including building management, access control, and health & safety compliance. - Driving internal engagement by organising company-wide socials, events, and crafting impactful internal communications. - Maintaining impeccable HR records and systems, managing benefits administration, and coordinating recognition initiatives like Employee of the Month. - Providing essential support for core HR functions, such as issuing contracts, administering learning platforms (Udemy), and assisting with performance reviews. - Acting as the first point of contact for employee inquiries. What You Need - Proven experience in an administrative support and People/HR-related role. - Exceptional organisational and time management skills with a keen eye for detail. - Strong communication skills, both written and verbal, with the ability to interact professionally at all levels. - Proficiency in Google Suite and general HRMS systems. - A high degree of discretion and confidentiality when handling sensitive information. - A proactive, resourceful nature with strong problem-solving aptitude. Best If You Have - Experience working specifically within a fast-paced startup environment. - Familiarity with specific HRMS platforms like HiBob, GreytHR, BambooHR, Keka, DarwinBox, etc. - Experience in managing people function for a growth stage company. Culture at Verto We're building more than just a team, we're building a community of people who care deeply about their craft, collaborate with purpose, and enjoy the journey together. General Perks - Health & Life insurance, flexible work schedules, generous leave policy Additional Perks - Gym membership, free lunch, car lease policy and a professional development budget You'll Fit Right In If You... - Love asking why - Value solving problems over just completing tasks - Understand sync vs. async communication practices - Thrive in ambiguity and change - Actively seek feedback - Prioritise impact over activity - Are fun to work with - we love good humour About The Interview Process It will have a chat with the talent team, an aptitude test and a couple of interview rounds.