Coordinator People Operations

9 hours ago

Pune, Maharashtra, India AMS Full time
About Us

Join our World of Talent.

Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionising how organisations approach talent acquisition, AMS stands as a world leader in the industry.

Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.

The Role

Are you a proactive problem-solver with a knack for people-centric solutions? We would love to hear from you

Our role of the Coordinator People Operations is your chance to deliver People Operations service for the applicable geography as an SME, in line with the People & Culture Strategy.

Key Accountabilities

What you'll be doing:

  • Professionally respond to all assigned incoming queries via telephone or email

    within the required SLA response time, escalating when necessary.
  • Utilise all pre-set templates, letters, mail merges, and processes to carry out

    established tasks and respond to incoming queries ensuring all correspondence is

    brand aligned.
  • Work on ad-hoc administration activities as directed.
  • Work effectively and collaboratively with other team members to learn from their

    experiences and knowledge. Support on team-wide projects to develop technical

    and professional skills
  • Participate in continuous improvement initiatives within the team.
  • Build and maintain strong working relationships with internal and external

    customers.
  • Escalate queries to People Operations Specialists as required to ensure the

    customer is fully supported.
  • Maintain a professional and collaborative attitude at all times.
Skills & Experience

You'll need to demonstrate:

  • Basis Excel knowledge
  • Good knowledge of ServiceNow
  • Experience in help desk ticketing, responding and assigning them to appropriate team
  • Global Exposure, preferably EMEA or US regions
  • Basis HR process understanding
Other

Why AMS?

At AMS, we recognise the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems.

We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. We offer you career opportunities in every direction you want to explore. It's our world but you can do it your way.

We offer:

  • Full training and support
  • High value and challenging work
  • A vibrant, diverse, and collaborative culture
  • Flexible working
  • A competitive reward and benefits package*

  • The opportunity to embark on a recruitment career with one of the world's leading recruitment companies

  • Details may vary slightly depending on your location, local labour law, etc.

Our culture of inclusion and belonging.

We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.

If you require any accommodations or have any accessibility needs, please reach out via email or make a member of our Talent Acquisition team aware at any time.

Hit the Apply now button to get your journey started

Details
Reference

AMS29106

Closing

31/12/2025

Location

India, Pune

Schedule

Full Time

Business area

Human Resources People Capital

Sector

Professional Business Services

Employment Type

Permanent

  • People Operations Coordinator

    3 weeks ago

    Pune, Maharashtra, India, Maharashtra PSG Global Solutions Full time

    About PSG Global SolutionsPSG Global Solutions is a leading Recruitment Process Outsourcing (RPO) organization supporting clients across staffing, healthcare, logistics, retail, IT, and customer support sectors. Our teams enable businesses to scale effectively by delivering top-tier recruiting and operational support with strong efficiency and measurable...

  • People Operations Coordinator

    1 week ago

    Pune, Maharashtra, India Verto Full time

    About VertoAt Verto, we're on a mission to democratise global finance and empower businesses in Emerging Markets to reach the world. Founded by British-Nigerian entrepreneurs Ola Oyetayo and Anthony Oduu, our roots in Africa provided a firsthand understanding of the significant challenges businesses face with cross-border payments, ranging from illiquid...

  • People Coordinator

    1 week ago

    Pune, Maharashtra, India Red River Full time

    At Red Hat, we're passionate about delivering an exceptional associate experience. The People Coordinator plays a key role in supporting global HR functions and shared service delivery across regions and business areas. As part of the AI and Automation ecosystem, you'll help associates navigate HR processes using AI tools designed to simplify work, minimize...

  • People Coordinator

    2 weeks ago

    Pune, Maharashtra, India Red Hat Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    At Red Hat, we're passionate about delivering exceptional associate experiences. The People Coordinator plays a key role in supporting global HR functions and shared service delivery across regions and business areas. As part of the AI and Automation ecosystem, you'll help associates navigate HR processes using AI tools designed to simplify work, minimize...

  • People Coordinator

    1 week ago

    Pune, Maharashtra, India Red River Full time

    At Red Hat, we're passionate about delivering exceptional associate experiences. The People Coordinator plays a key role in supporting global HR functions and shared service delivery across regions and business areas. As part of the AI and Automation ecosystem, you'll help associates navigate HR processes using AI tools designed to simplify work, minimize...

  • People Operations Partner

    4 days ago

    Pune, Maharashtra, India Entrata Full time

    Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive...

  • People Operations Partner

    4 days ago

    Pune, Maharashtra, India Entrata Full time

    Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive...

  • People Operations Partner

    2 days ago

    Pune, Maharashtra, India Entrata Full time

    Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive...

  • People Operations Specialist

    2 days ago

    Pune, Maharashtra, India InCommon Full time

    About UsWe started InCommon in 2023 to help great talent find opportunities at global companies. Think of us as the team that builds high-quality teams for mid-sized global businesses. Backed by Better Capital, we care about doing this with honesty, speed, and care — for the people we hire and the companies we work with.About the RoleWhen someone joins...

  • Senior Manager People Operations

    2 weeks ago

    Pune, Maharashtra, India Rocket Companies Full time US$ 1,80,000 - US$ 9,00,000 per year

    It's fun to work in a company where people truly BELIEVE in what they're doingJob Description Summary:The Senior Manager People Operations is responsible for executing and optimizing core people processes in India across all aspects of people operations. This hands-on role is supported by a People Operations Partner. As a trusted advisor to senior...