People Operations Coordinator

4 hours ago

Pune Maharashtra India, Maharashtra PSG Global Solutions Full time

About PSG Global Solutions


PSG Global Solutions is a leading Recruitment Process Outsourcing (RPO) organization supporting clients across staffing, healthcare, logistics, retail, IT, and customer support sectors. Our teams enable businesses to scale effectively by delivering top-tier recruiting and operational support with strong efficiency and measurable outcomes.


With a best-in-class Net Promoter Score of 82 and exceptional client retention rates, we continue to expand with a focus on service excellence, capability growth, and people-centric culture. Our teams collaborate globally, work with purpose, and perform with consistency.


Job Details

  • Location: Baner, Pune
  • Work Mode: On-site, 5 Days a Week
  • Shift Timing: 7:30 PM to 4:30 AM IST (US Hours)
  • Salary: 7 to 8 LPA
  • Joining: Immediate Joiners Highly Preferred


Job Summary


We are seeking a well-organized, detail-oriented, and proactive People Operations Coordinator to join our team in Pune. This role will support end-to-end HR Operations, including onboarding, employee lifecycle management, HR documentation, attendance and records management, and coordination with internal teams.


The ideal candidate will have hands-on experience using Zoho HR systems, strong communication skills, the ability to manage time-sensitive tasks independently, and willingness to work night shifts to support global operations.


Key Responsibilities


  • Manage employee onboarding activities, including documentation, profile creation, induction coordination, and verification processes
  • Maintain and update employee records, HR databases, and personnel files accurately
  • Handle attendance tracking, leave management, shift schedules, and system updates through Zoho People or similar HRIS tools
  • Support HR compliance requirements including policy documentation, audit readiness, and record upkeep
  • Coordinate with internal teams and leadership regarding HR requests, data updates, and employee engagement activities
  • Provide assistance on grievance handling, query resolution, and escalation follow-through
  • Generate HR reports, dashboards, MIS, and analytics as required
  • Ensure confidentiality and discretion in handling sensitive HR data and employee information
  • Assist in execution of HR operational improvements and workflow enhancements


Required Qualifications


  • Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field
  • 5 to 6 years of experience in HR operations or employee lifecycle management
  • Mandatory working knowledge of Zoho People / Zoho HRMS for HR-related workflows
  • Strong verbal and written communication skills
  • Detail-oriented, dependable, and comfortable managing structured processes
  • Ability to handle confidential information with professionalism
  • Comfortable working in US Shift (Night Shift)


Preferred Skills


  • Experience supporting HR for global or RPO organizations
  • Understanding of HR compliance frameworks, onboarding best practices, and documentation standards
  • Ability to multitask and prioritize without needing close supervision
  • Positive attitude, people-friendly approach, and problem-solving mindset


Perks & Benefits


  • Family Health Insurance coverage
  • Provident Fund benefits
  • Night Shift Allowance provided
  • Safe and reliable Cab Facility for pick-up and drop
  • Rewards & Recognition programs celebrating performance
  • Energetic workplace environment with monthly and quarterly

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