Front Office Associate

1 month ago


madhya pradesh, India Soulacia Hotels & Resorts Full time
About Us
Soulacia, a haven for biodiversity was founded on the principles of sustainable tourism and wildlife conservation, we offer an extraordinary experience for guests seeking to immerse themselves in nature's beauty. We are seeking a passionate and dedicated individual to join our team as a Front Desk Associate.
Job Description
As a Front Desk Associate at Soulacia, you will be the first point of contact for our guests, creating lasting impressions of our commitment to hospitality and conservation. Your role involves a diverse range of responsibilities, including:
Guest Relations: Welcoming guests with warmth and efficiency, providing exceptional customer service, and addressing their inquiries and requests promptly.
Check-in/Check-out: Handling guest reservations, room assignments, and payment processing with accuracy and attention to detail.
Administrative Duties: Managing guest information, maintaining records, and ensuring smooth front office operations.
Team Collaboration: Working closely with other departments to ensure guest satisfaction and operational efficiency.
Environmental Stewardship: Promoting Soulacia's commitment to sustainability and wildlife conservation by educating guests about our initiatives.
Ideal Candidate
We are seeking a candidate who is passionate about hospitality and shares our dedication to environmental conservation. The ideal candidate will possess the following qualities:
Excellent interpersonal and communication skills
Strong organizational and time management abilities
Proficiency in computer systems and reservation software
A positive and enthusiastic attitude
A genuine interest in wildlife and nature
What We Offer
An opportunity to contribute to a sustainable and eco-friendly organization
A chance to experience the beauty of Kanha National Park
Competitive salary and benefits package
Professional growth and development opportunities
If you are passionate about creating unforgettable guest experiences and making a positive impact on the environment, we encourage you to apply.
Experience Level
Candidate should have a minimum of 1 year of experience in the same role
Soulacia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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