Customer Success Manager
16 hours ago
ROLE : Manager – Customer Success (Open Position – 1)LOCATION : BangaloreREPORTING TO : VP, Customer SuccessEXPERIENCE : >6 YearsBRIEF DESCRIPTIONAs a Client Success Manager (CSM) , you will be the trusted advisor and strategic partner for our enterprise retail clients. You will own customer relationships post-deployment, ensuring clients derive maximum value from our AI-driven solutions. Your focus will be on driving adoption, retention, revenue growth, and advocacy by aligning our platform’s capabilities with customer business goals.BROAD RESPONSIBILITIES :Develop Engagement and Relationship at Executive and C-LevelDeliver Product Evangelization , workshops, and best practices to empower client teams.Partner with Execs to create thought leadership, webinars, and other client partnership program.Ensure customers are enrolled in new feature rollouts, beta programs, and innovation pilots.Lead Business and strategic reviews to align on outcomes, roadmap, and value realization.Develop client advocates by driving both active (References)and passive (PR, success stories, case studies, testimonials) advocacy programs.Partner with Professional services and Support team to drive adoption, Usage, resolve support issues & improve Customer satisfaction.Manage the entire upsell/cross sell cycle from lead generation to closure. This would include the following:Prospect development & lead generationUnderstanding business and technology scenario/needsIdentifying and qualifying opportunitiesProduct demonstrationsPreparation of proposals, SOWFinal negotiation and closureQUALIFICATIONS6+ years of experience in Customer Success,
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Customer Success Manager
2 weeks ago
Bengaluru, Karnataka, India NetCom Learning Full timeJob DescriptionAbout the Role:The Customer Success Manager role exists to align with the portfolio of an existing Sales Executive, they are responsible for ensuring a healthy return of business for our customers by driving our product. You ll do this by leveraging data and insights to engage with customers at specific points in their NetCom Journey.Our CSM s...
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Customer Success Manager
2 weeks ago
Bengaluru, Karnataka, India IP Infusion Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCustomer Success Manager Role Description The Customer Success Manager is a dynamic role that is inherently cross-functional. You will proactively create and implement plans for building, growing and retaining long-term customer relationships. You will work directly with customers, sales, product support, product management, and internal engineering team(s)...
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Customer Success Manager
6 days ago
Bengaluru, India Servion Global Solutions Full time8-12 years experience, UC/CCaaS Solutions (Avaya, Genesys, Cisco), VoIP & SIP Protocols, Cloud Migration, AI-driven Automation, Incident/Release Management, Stakeholder Engagement, and Customer Success Management 1. Customer Engagement and Relationship Management - Act as the primary point of contact for the customer, building trust and long-term...
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Customer Success Manager
2 weeks ago
Bengaluru, Karnataka, India CleverTap Full timeAbout the Role As a Customer Success Manager you will be responsible for providing complete support to the CleverTap customers on value realization solution engineering and product adoption with the customer s system retain and grow CleverTap business by effective customer success management What will you do - Drive the product adoption to help customer...
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Customer Success Manager
4 days ago
Bengaluru, India CBL Data Science Full timeInstaFinancials is hiring a proactive Customer Success Manager to drive client satisfaction, retention, and growth by managing relationships, ensuring smooth onboarding, maximizing value delivery, supporting sales, and driving customer success. Health insuranceProvident fund
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Customer Success Manager
2 weeks ago
Bengaluru, Karnataka, India Servion Global Solutions Full time8-12 years experience, UC/CCaaS Solutions (Avaya, Genesys, Cisco), VoIP & SIP Protocols, Cloud Migration, AI-driven Automation, Incident/Release Management, Stakeholder Engagement, and Customer Success Management1. Customer Engagement and Relationship Management- Act as the primary point of contact for the customer, building trust and long-term...
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Customer Success Manager
2 weeks ago
Bengaluru, Karnataka, India Nudge Full time ₹ 15,00,000 - ₹ 28,00,000 per yearAbout NudgeNudge is an AI-native commerce platform that personalizes shopping experiences for both humans and AI agents. We're backed by marquee investors across the globe, including Antler & founders of Datadog, Miro, and Framer.Role OverviewAs a Customer Success Manager at Nudge, you will be the trusted advisor and primary point of contact for our...
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Customer Success Manager
4 days ago
Bengaluru, India Nudge Full timeAbout Nudge Nudge is an AI-native commerce platform that personalizes shopping experiences for both humans and AI agents. We're backed by marquee investors across the globe, including Antler & founders of Datadog, Miro, and Framer. Role Overview As a Customer Success Manager at Nudge, you will be the trusted advisor and primary point of contact for our...
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Customer Success Manager
3 weeks ago
Bengaluru, Karnataka, India BiteSpeed Full timeWhat you'll do:- Your core job is to own our international customer relationships, make them successful and fans of BiteSpeed.- Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.- Becoming a trusted product advisor for our international customers,...
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Customer Success Manager
3 days ago
Bengaluru, Karnataka, India Alteryx Full time US$ 90,000 - US$ 1,20,000 per yearWe're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on...
