Customer service representative for voice, chat, and email
4 weeks ago
Service through multiple communication channels such as voice, chat, and email. Your main
duty will be to provide customers with information about products, services, and promotions,
as well as handling their inquiries, complaints, and feedback.
Responsibilities:
● Responding to customer inquiries and requests via voice, chat, and email within the
TAT
● Providing customers with accurate information about products, services, and
promotions
● Handling customer complaints, resolving issues, and escalating as necessary
● Maintaining detailed and accurate records of customer interactions
● Ensuring customer satisfaction by delivering excellent service
● Keeping up-to-date with product and service knowledge
Requirements:
● Self-confident, motivated, and driven individual
● Excellent communication skills, both written and verbal
● Strong problem-solving and critical thinking skills
● Ability to multitask and work in a fast-paced environment
● Strong attention to detail and accuracy
● Ability to work well in a team environment
● Flexibility to work on weekends and holidays
● Proficient in using computers and various software applications
● Previous customer service experience is an asset
Education and Experience:
● Diploma or Bachelor's degree preferred
● 2-3 year of customer service experience in a call centre environment is an asset
-
Bengaluru, India Yellow Full timeAs a Customer Care Representative, you will be responsible for providing excellent customerService through multiple communication channels such as voice, chat, and email. Your mainduty will be to provide customers with information about products, services, and promotions,as well as handling their inquiries, complaints, and feedback.Responsibilities:●...
-
Bengaluru, India Yellow Full timeAs a Customer Care Representative, you will be responsible for providing excellent customerService through multiple communication channels such as voice, chat, and email. Your mainduty will be to provide customers with information about products, services, and promotions,as well as handling their inquiries, complaints, and feedback.Responsibilities:●...
-
Bengaluru, India Yellow Full timeAs a Customer Care Representative, you will be responsible for providing excellent customerService through multiple communication channels such as voice, chat, and email. Your mainduty will be to provide customers with information about products, services, and promotions,as well as handling their inquiries, complaints, and feedback.Responsibilities:●...
-
Customer service Representative
2 months ago
Bengaluru, India Info HR Solutions Full timeURGENT ONo Of vacancy 20Designation Customer Service Representative for Chat and Email support Education qualification 12thpass/Diploma/Graduate with good written communication skills in EnglishExperience 1-2 yrs experience In Non Voice ProcessEmail SupportVLOOKUPHLOOKUPEmail ProcessMail CoordinatorChat ProcessTypingData EntryBack Office operations...
-
Voice Customer Service Representative
2 weeks ago
Bengaluru, Karnataka, India Call For Jobs Full timeJob Description:We are seeking a skilled Voice Customer Service Representative to join our team at Call For Jobs in Bangalore, India.The successful candidate will handle inbound calls for various processes, focusing on customer service and sales. They will be responsible for resolving customer issues, upselling products, and providing exceptional customer...
-
Customer Service
6 months ago
Bengaluru, Karnataka, India Venuz Artifacts Full timeEducation qualification -Graduate with good written communication skills in English Experience - 1-2 yrs experience In Non Voice Process VLOOKUP HLOOKUP Mail Coordinator Chat Process Typing Data Entry Back Office operations process **Job Types**: Full-time, Permanent Pay: ₹19,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance -...
-
Customer Service
4 weeks ago
Bengaluru, India Lumen Technologies Full timeWe are currently seeking exceptional talent with experience in voice and chat, having work experience in Tier 1 companies. At Lumen, you will be responsible for providing exceptional customer service and owning the experience with a primary focus on handling inbound and outbound calls, conducting sales and service for customers.As a Customer Service Account...
-
Customer Service
4 weeks ago
Bengaluru, India Lumen Technologies Full timeWe are currently seeking exceptional talent with experience in voice and chat, having work experience in Tier 1 companies. At Lumen, you will be responsible for providing exceptional customer service and owning the experience with a primary focus on handling inbound and outbound calls, conducting sales and service for customers.As a Customer Service Account...
-
Customer Service
4 weeks ago
Bengaluru, India Lumen Technologies Full timeWe are currently seeking exceptional talent with experience in voice and chat, having work experience in Tier 1 companies. At Lumen, you will be responsible for providing exceptional customer service and owning the experience with a primary focus on handling inbound and outbound calls, conducting sales and service for customers.As a Customer Service Account...
-
Bengaluru, Karnataka, India CapTalent HR Full timeAbout the Role: We are seeking a Customer Service Representative in Banking Process to join our team at CapTalent HR. This is an exciting opportunity to work in a blended process with Voice and Chat, providing exceptional customer support to banking customers.Key Responsibilities: • Good communication skills in English and additional languages such as...
-
Customer Service Representative
2 weeks ago
Bengaluru, Karnataka, India GlYMPSE HUMAN CAPITAL SERVICE Full timeCompany OverviewAt GlYMPSE HUMAN CAPITAL SERVICE, we are dedicated to providing top-notch customer service solutions that exceed our clients’ expectations. We are seeking a highly motivated and skilled Customer Service Representative to join our team in Bangalore.SalaryThe salary for this role is estimated to be between ₹18-35 lakhs per annum, depending...
-
Customer Service Representative
2 weeks ago
Bengaluru, Karnataka, India FUTUREROLE LIMITED Full timeFuturerole Limited is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support department, you will be responsible for providing exceptional service to our clients through various communication channels.About the Role:The estimated annual salary for this position is around $40,000-$60,000, depending...
-
Customer Service Representative
3 months ago
Bengaluru, Karnataka, India Wingslide Technologies Private Limited Full time**Job Title**: Customer Service Representative **Company**: Wingslide Technologies Private Limited **Location**: Banashankari, Bengaluru/Bangalore **Job Type**: Full Time | Day Shift | Work from Office **Responsibilities**: - Handle inbound customer inquiries via voice and chat. - Provide accurate information and resolve customer issues effectively. -...
-
Customer Service Representative
6 months ago
Bengaluru, Karnataka, India D2V Software Solutions Private Limited Full time**Job Title/Position**: Customer Service Representative / Sr. Customer Service Representative **Roles and Responsibilities**: - Handling Inbound Calls and Resolving customer complaints by investigating problems via phone, E-mail, Online chat and Social media. - Processing Orders and Assisting with Order Management. - Handling Complaints and Escalated...
-
Customer Service Representative
3 weeks ago
Bengaluru, Karnataka, India Silvermine Group Full timeAbout the Opportunity:We are seeking a skilled Customer Service Representative to join our team at Silvermine Group, a leading SaaS Company in the US market. As a key member of our customer support team, you will be responsible for resolving customer queries over voice, email, and chat.Key Responsibilities:Resolve customer complaints and issues in a timely...
-
Customer Service Representative
4 weeks ago
Bengaluru, Karnataka, India Travix Full timeAbout TravixAs a global online travel agency, Travix is dedicated to delivering exceptional customer experiences through our extensive portfolio of travel-focused websites. With a presence in various countries across five continents, we embody a truly international mindset.Job PurposeWe are seeking a skilled Customer Service Agent to provide top-notch...
-
Customer Service Representative
2 months ago
Bengaluru, Karnataka, India Wingslide Technologies Private Limited Full time**Job Title**: Customer Service Representative **Company**: Wingslide Technologies Private Limited **Location**: Banashankari, Bengaluru/Bangalore **Job Type**: Full Time | Day Shift | Work from Office ( Monday-Friday) **Responsibilities**: - Handle inbound customer inquiries via voice and chat. - Provide accurate information and resolve customer issues...
-
Customer Service Representative
3 weeks ago
Bengaluru, Karnataka, India Emerge IT Solution Full timeEmerge IT Solutions, an Indian web design and digital services company, seeks a skilled Customer Service Representative to join our team.The ideal candidate will possess excellent communication and problem-solving skills, with the ability to analyze and report product malfunctions, identify customer needs, and provide timely and accurate support via phone,...
-
Customer Service Representative
3 weeks ago
Bengaluru, Karnataka, India eSatisfy Solutions Full timeWe are looking for a dedicated Customer Service Representative to join our team at eSatisfy Solutions. In this role, you will be responsible for providing exceptional customer service via voice and email.As a Customer Service Representative, you will:Respond to customer inquiries in a timely and professional mannerIdentify customer needs and provide...
-
Customer Service Agent
3 months ago
Bengaluru, India Travix Full timeAbout Travix Travix is one of the leading global online travel agencies managing an extensive portfolio of travel-focused websites operating under the brand names CheapTickets, Vliegwinkel, BudgetAir, Vayama and Flugladen. In 2020 we took our next step, becoming part of the Trip.com Group, one of the largest online travel companies in the world,...