Director of Operations Excellence

2 weeks ago


bangalore, India Randstad Enterprise Full time

Roles and responsibilities: Operational Rigor and Continuous Improvement: Develop a deep understanding of the accounts operational landscape, including processes, productivity metrics, and SLAs. Identify and analyze operational gaps, inefficiencies, and bottlenecks through data-driven analysis of key metrics. Conduct thorough root cause analysis by gathering information from operational leads and support teams. Propose and implement data-informed solutions to improve productivity, performance, and client satisfaction. Develop and implement strategies to address identified operational challenges, driving continuous improvement. Identifies & addresses inefficiencies & opportunities



  • Bangalore, India Randstad Enterprise Full time

    Roles and responsibilities: Operational Rigor and Continuous Improvement: Develop a deep understanding of the accounts operational landscape, including processes, productivity metrics, and SLAs. Identify and analyze operational gaps, inefficiencies, and bottlenecks through data-driven analysis of key metrics. Conduct thorough root cause analysis by...


  • bangalore, India Randstad Enterprise Full time

    Roles and responsibilities:Operational Rigor and Continuous Improvement:Develop a deep understanding of the accounts operational landscape, including processes, productivity metrics, and SLAs.Identify and analyze operational gaps, inefficiencies, and bottlenecks through data-driven analysis of key metrics.Conduct thorough root cause analysis by gathering...


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