Current jobs related to Service Desk Technician - Bengaluru, Karnataka - IQVIA
-
Service Desk Technician
2 days ago
Bengaluru, Karnataka, India AVASO Technology Solutions Full timeJob Opportunity: Service Desk Technician Location: Bangalore, Karnataka, India Employment Type: Full-Time Company Overview : AVASO Technology is a global leader in providing IT solutions and services, specialising in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide....
-
Service Desk Technician
2 weeks ago
Bengaluru, Karnataka, India Neurones IT Asia Full timeWe are looking for a Service Desk Technician for one of our clients. Your job scope is as follows:Provide first-level technical support to end-users via phone, email, and in-personAssess and qualify the requestDiagnose and troubleshoot hardware, software, and network issuesAssist with the installation, configuration, and maintenance of computer systems and...
-
Service Desk Technician
3 weeks ago
Bengaluru, Karnataka, India Expertiz in Full timeJob Description- Evaluate documented resolutions and analyse trends for ways to prevent future problems- Alert management to emerging trends in incidents- Support development and implementation of new computer projects and new hardware installations.- Maintain up-to-date knowledge of hardware and equipment contracts and supervise contract-based...
-
Service Desk Analyst- Home Based
4 hours ago
Bengaluru, Karnataka, India AVASO Technology Solutions Full timeService Desk Technician Location: Employment Type: Full-Time AVASO Technology is a global leader in providing IT solutions and services, specialising in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you're a passionate IT professional with hands-on experience in...
-
Senior Service Desk Engineer
4 days ago
Bengaluru, Karnataka, India Neurones IT Asia Full timeWe are looking for a Junior Service Desk Technician for one of our clients. Your job scope is as follows:Provide first-level technical support to end-users via phone, email, and in-personAssess and qualify the requestDiagnose and troubleshoot hardware, software, and network issuesAssist with the installation, configuration, and maintenance of computer...
-
Service Desk Technician
4 days ago
Bengaluru, Karnataka, India beBeeSupport Full time ₹ 4,00,000 - ₹ 8,00,000Help Desk Professional Role OverviewWe are seeking a skilled and experienced Help Desk professional to join our team. In this role, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:1. Respond to incoming calls, emails, and chat requests in a timely and professional manner.2....
-
Service Desk Officer
4 weeks ago
Bengaluru, Karnataka, India MUFG Global Service Full timeAbout Us:MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds...
-
Service Desk Officer
4 weeks ago
Bengaluru, Karnataka, India MUFG Global Service Full timeAbout Us:MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds...
-
Service Desk Leader
2 days ago
Bengaluru, Karnataka, India beBeeDirector Full time ₹ 9,00,000 - ₹ 12,00,000IT Service Desk DirectorWe are seeking a highly skilled and experienced IT Service Desk Director to lead our team in delivering exceptional customer service and support. The ideal candidate will have a proven track record of successfully managing and improving service desk operations, as well as a strong understanding of ITIL practices and service management...
-
It Service Desk Analyst I
4 weeks ago
Bengaluru, Karnataka, India Arrow Electronics Full timePosition IT Service Desk Analyst I IT Service Desk Analyst I Service Desk Analysts are on the frontline of customer support They are focused on helping to resolve functional and technical issues end users encounter or connecting those users with more intensive IT support when needed Work efficiently with Tier II teams on required support...
Service Desk Technician
2 weeks ago
Project Role : Service Desk TechnicianExperience: 1-6 YearsJob Location: Bangalore(Hybrid)Skills: IT Support, Service Desk SupportShifts : RotationalJob Description:We are seeking a skilled and customer-focused Service Desk agents to join our technical support team. This role is critical in resolving complex system and application issues and ensuring a seamless support experience across multiple channels including chat, calls, and tickets.Key ResponsibilitiesTroubleshoot and resolve advanced technical issues related to systems, applications, and IT infrastructure.Maintain and update documentation such as knowledge base articles and FAQs.Manage incoming support requests via calls, chats, and tickets, escalating when necessary.Accurately escalate unresolved issues to the appropriate support teams.Track, route, and redirect problems to the correct resolver groups.Deliver exceptional customer service and strive to exceed customer expectations.Required Skills and QualificationsStrong client-facing and communication skills.Advanced troubleshooting and multitasking capabilities.Solid technical background with hands-on experience in:Operating SystemsISP and NetworkingHardware and OutlookCommon enterprise applications (e.g., MS Office, SharePoint)Prior experience in technical support, preferably in a BPO or IT chat support environment.Proficiency in handling support via calls, chats, and ticketing systems.Typing speed of at least 40 WPM with 98% accuracy.Logical thinking with strong analytical and problem-solving skills.Up-to-date technical knowledge and adaptability to new technologies.Excellent interpersonal and customer care skills.Willingness to work in a 24/7 rotational shift environment.Hybrid work model: On-site presence required one week per month.Minimum 1 - 6 year of relevant experience.A degree in any stream is mandatory.
