Service Desk Technician

3 days ago


Bengaluru, Karnataka, India beBeeSupport Full time ₹ 4,00,000 - ₹ 8,00,000

Help Desk Professional Role Overview

We are seeking a skilled and experienced Help Desk professional to join our team. In this role, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

1. Respond to incoming calls, emails, and chat requests in a timely and professional manner.

2. Troubleshoot technical issues with desktop applications and hardware.

3. Collaborate with internal teams to resolve complex issues.

4. Document and track all client interactions using our ticketing system.

Required Skills and Qualifications:

1. Strong analytical and problem-solving skills.

2. Excellent communication and interpersonal skills.

3. Ability to work in a fast-paced environment and prioritize tasks effectively.

Benefits:

Competitive salary and benefits package.

Others:

Opportunity to work with a talented team of professionals.

Professional development opportunities.



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