Head of Brand

1 week ago


Chandigarh, India VLCC Full time

Position: Centre Head – Clinics (Females Only) Location: Operations – Clinics Experience: 6–10 years (at least 3 years in a leadership role) Compensation: The Clinic Centre Head is accountable for the overall performance of the clinic – owning revenue, customer experience, and operational excellence. This role involves leading cross-functional teams (slimming, beauty, dermatology, and support staff), driving sales, ensuring compliance, and delivering a superior client experience aligned with brand standards. Track daily/weekly MIS and ensure KPIs are met. Operations & Service Excellence Maintain hygiene, safety, and quality standards. Oversee inventory, billing, and cash management processes. Manage, coach, and motivate the clinic team (Centre staff, Slimming Heads, Beauty Heads, Counselors). Conduct regular reviews and performance appraisals. Customer Experience Ensure every client receives a consistent, high-quality experience. Implement loyalty and referral programs. Provide regular performance updates to regional leadership. Build local tie-ups (RWAs, corporates, gyms, wellness camps) for footfall generation. Graduate / MBA preferred. ~6–10 years of experience in healthcare, wellness, hospitality, or retail services . ~


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