Process Trainer

20 hours ago

Bengaluru, India Selections HR Services Private Limited Full time

About the Role:We are seeking an experienced Process Trainer with a strong background in international voice operations to deliver end-to-end training for new hires and existing employees. The ideal candidate will possess excellent communication skills, a strong grasp of process knowledge, and a proven record of improving performance through impactful training interventions.Key Responsibilities:Conduct New Hire Training (NHT) and On-the-Job Training (OJT) for international voice processes.Design and deliver training modules focused on process knowledge, soft skills, systems, and compliance .Evaluate trainee performance and provide continuous coaching for improvement.Work closely with operations and quality teams to identify training needs and skill gaps.Prepare and maintain training calendars, reports, and feedback summaries.Drive refresher and upskilling programs to improve productivity and quality scores.Ensure adherence to client-defined SLAs and quality standards.Key Skills & Requirements:Minimum 2 years as a Process Trainer / Communication Trainer in an international voice setup (US/UK process preferred).Strong verbal and written communication skills.Excellent presentation and facilitation skills.Proficient in MS Office (Word, Excel, PowerPoint).Should be flexible with rotational shifts.Experience in banking, telecom, healthcare, or BFSI voice processes will be an added advantage.Educational Qualification:Graduate / Post-Graduate in any stream.

  • Process Trainer

    3 days ago

    Bengaluru, Karnataka, India Selectica International Solutions Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Total 3 yrs exp out of this 1 yrs exp as Trainer on the paperTrainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKTCall/Whtapp cv to Amit Neha Required Candidate profileWork from Office Bangalore only Must knows-English and Hindi

  • Process Trainer

    1 week ago

    Bengaluru, Karnataka, India Apex One Full time ₹ 7,20,000 - ₹ 8,50,000 per year

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  • Process Trainer

    7 days ago

    Bengaluru, India NETRTECH SOLLUTIONS Full time

    A trainer is the one who trains, coaches, and develops skills amongst the new associates & poor performers, to improve their product knowledge, performance and achieve higher customer satisfaction. Trainer is expected to maintain expert status in single / multiple lines of business, and will regularly do so by handling routine customer interactions in voice,...

  • Process Trainer/VNA trainer

    1 week ago

    Bengaluru, Hyderabad, India Star Secutech Full time ₹ 7,50,000 - ₹ 9,00,000 per year

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  • Process Trainer

    1 week ago

    Bengaluru, Karnataka, India Transact Global Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionTransact Global, founded in 2008, is a Business Process Management and IT Services company. We provide a broad range of customer experience (CX), BPO, call center, and AI-based solutions. As an ISO 9001:2015 and ISMS 27001:2013 certified company, we have garnered a diverse clientele including Britannia India, 3M, Jockey India, HDFC, and...

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    1 week ago

    Bengaluru, India Orena Consultancy Services Full time

    **salary up to 4.8 LPA**: - **working days -6**: - **must have experience in inbound and outbound process**: - **rotational week off**: - **Must be experienced in a reputed company (BPO) as an international or domestic process trainer for at least 1-2 years**: - Administering Employee Training Programs. Evaluating Training Programs Effectiveness -...

  • Process Trainer

    21 hours ago

    Bengaluru, Karnataka, India KreditBee Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Requirement :1.Excellent Communication skillsShould deliver the content with clarity and confidenceShould be good in  both written and verbal communication 2. Presentation SkillsShould have hands on practise on creating effective modulesShould be in a position to understand the training needs of the trainees and cater the audience by quoting...

  • Process Trainer

    7 days ago

    Bengaluru, Karnataka, India Examroom Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Department: TrainingWork Location: Onsite, BangalorePosition SummaryWe are looking for a dynamic and experienced Process Trainer with a background in customer service or support. The ideal candidate should have a strong grasp of processes, training delivery, and documentation. Technical knowledge and experience in Voice and Accent (V&A) training is a plus,...

  • Process Trainer

    1 week ago

    Bengaluru, Karnataka, India The Job Factory Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Warm Greeting For More DetailsCall : HR smitha @ * Min 3 years of overall experience in BPO Industry* Min 1 year as a Process Trainer in customer service industry / Domestic BPO* Exp with E-commerce account will be added advantage

  • Process Trainer

    1 day ago

    Bengaluru, India Gogalz Full time

    JD: - US & UK Shift Immediate Joining *Experience-1Year *Good in communication *Has worked as a process trainer and softskills trainers/product trainer. *Same process trainers will be preferred *Should know the tools to save training attrition *Should be good in POWER POINT and excel *Should be clear in voice and confident. *Conducting NHT...