Quick Heal | Customer Success Manager-Cyber Security | pune

2 weeks ago

pune, India Quick Heal Full time

Essential Skills and Qualifications:

  • Customer Relationship Management: Proven ability to manage and enhance customer relationships.
  • Brand Promotion: Experience in promoting brand loyalty and advocacy.
  • Proactive Problem Resolution: Ability to anticipate and resolve customer issues before they escalate.
  • Leadership Skills: Strong leadership capabilities to guide and influence internal and external stakeholders.
  • Empathy: High degree of empathy to understand and address customer needs effectively.
  • Product Knowledge: In-depth understanding of cybersecurity products and their applications.
  • Collaboration Skills: Ability to work effectively with cross-functional teams.
  • Time Management: Excellent organizational and time management skills.
  • Communication Skills: Strong verbal and written communication abilities.
  • Customer Intelligence: Capability to gather and analyze customer insights.
  • Data Analysis: Proficiency in analyzing data to drive customer success strategies.
  • Sales Experience: Experience in sales or account management roles is a plus.


You Are:

  • Ambitious: You crave success, and we'll support you all the way. That way, we all win.
  • Collaborative: Able to influence and work effectively with others.
  • Open: Receptive to new ways of doing things and other people's ideas.
  • Authentic: True to yourself and appreciate diversity.
  • Entrepreneurial: Always spotting opportunities to improve and innovate.
  • Creative: Ready to design solutions for future challenges.

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