Customer Relationship Executive

2 days ago


Surat, India Anantam HR Full time

Key Responsibilities- Build and maintain strong relationships with customers.- Handle inquiries, coordinate orders, and provide after-sales support.- Prepare and manage customer databases, reports, and trackers in Excel (advanced formulas, Pivot Tables, VLOOKUP, MIS reporting).- Assist the sales team with MIS reports, sales data analysis, and follow-ups.- Coordinate between clients and internal teams (sales, logistics, accounts) for smooth execution.- Ensure timely responses to customer needs and resolve queries eff ectively.- Support customer engagement initiatives and feedback collection.Requirements- Graduate in Business, Commerce, or related fi eld.- Minimum 1–2 years of experience in customer relationship / sales coordination / back-office.- Strong Excel skills (mandatory).- Excellent communication and interpersonal skills.- Good organizational and time management abilities.- Team player with a problem-solving mindset.- Freshers with fluency in English are preferred.Salary Range: 20000 to 35000



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