myGwork | Senior Account Manager II, ISG

11 hours ago

hyderabad, India myGwork Full time
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
DESCRIPTION:
Marketplace - North America and Germany
Shift Hours: 5 pm to 2 am ( Monday to Friday)
Job Summary: Customer Service by Amazon is a paid program where Amazon takes care of customer service on your behalf for your self-fulfilled orders. We will direct customer inquiries to Amazon Customer Service so that you do not need to handle them yourself. Amazon Customer Service will answer any inquiries from your customers directly, 24/7, via phone, chat, or email. The CSBA sales account manager is responsible for recruiting and managing high-volume sellers (>$500K in sales) for the CSBA program.
Key responsibilities include:
• Recruiting and onboarding large/very large CSBA accounts
• Managing and supporting a portfolio of existing large CSBA
• Strategizing to regain attrited large CSBA accounts.
• Collaborating with senior stakeholders product and marketing managers) to align on business goals, drive key initiatives, and resolve operational issues
• Coordinating with internal partner teams to provide a holistic and responsive service to CSBA sellers
• Interfacing with external partners (sellers' C-suite) to present CSBA performance, gather feedback, and help expand the program.
• The person is expected to have Quarterly meetings with key sellers across US and Europe to build seller relationship, understand seller pain points and gather insights to better CSBA product, enabling better Seller experience.
Qualifications:
• 5+ years of experience in account management, relationship building, and stakeholder management
• Strong understanding of e-commerce and marketplace dynamics
• Excellent communication, problem-solving, and project management skills
• Proven track record of driving business results and improving operational efficiency
This is an individual contributor role with significant cross-functional collaboration and stakeholder management responsibilities.
BASIC QUALIFICATIONS:
- 3+ years of digital advertising and client facing roles experience
- Bachelor's degree
- Experience analyzing data and best practices to assess performance drivers
PREFERRED QUALIFICATIONS:
- 3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience
- Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights

  • Senior Account Manager II, ISG

    11 hours ago

    Hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Marketplace - North America and GermanyShift Hours: 5 pm to 2 am ( Monday to Friday)Job Summary: Customer Service by Amazon is a paid program where Amazon takes care...

  • myGwork | Program Manager II, Flex SLS

    11 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Job summaryAt Amazon, we're looking for a Program Manager II for Amazon Flex. Amazon Flex works directly with independent contractors - called delivery partners - to...

  • myGwork | Account Mgmt Associate-DE, ISG

    11 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:*Minimum B2.2 level German Language Certification is Mandatory, C1 preferred*Work Timings - Monday to Friday; European TimingsThe EU Transparency team is a start-up...

  • myGwork | Account Manager I, Leads Management

    11 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Job Description:Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide,...

  • myGwork | Financial Analyst II, Non Inventory Accounts Payable

    11 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon is hiring a Financial Analyst II for the Global Accounts Payable Financial Operations Services team that supports the Retail, Digital and Corporate payee...

  • myGwork | Program Manager II, LM, Central Leads Management Team, ISG

    11 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million...

  • myGwork | System Development Engineer II, Time and Attendance

    11 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Want to automate system operations for one of the largest workforces in the world? Come and join the Time and Attendance (TAA) team within Amazon Experience and...

  • myGwork | Accounting Assistant II, Retail AP FinCoM

    11 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The ideal candidate will be experienced in finance role with an understanding of finance operations and will have experience in relationship management. He/- she...

  • myGwork | Tax Analyst II

    11 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Job Description:Amazon is seeking a talented Tax Analyst II to join its income tax provision and reporting tax team in India. The Amazon tax department is a...

  • myGwork | Tax Analyst II

    11 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon is seeking a Tax Analyst II to join its Direct Tax Reporting team in Hyderabad, India. This role supports the Worldwide CapEx team with the reporting of US...

  • myGwork | Manager, Account Management

    11 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Job summaryThe role will own building strategy for the function, interface with Sales and business leaders, work closely with product teams to drive product...

  • myGwork | VITA Risk Specialist II, VITA

    11 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon's Vendor Investigations and Transaction Accuracy (VITA) team is looking for a highly motivated Senior Risk Investigations Specialist to join the Retail...

  • myGwork | Software Dev Engineer II, ESTech

    11 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazonian Experience and Technology (AET) is responsible for building and running Amazon's human capital management technology, as well as business applications for...

  • myGwork | Tax Automation Specialist II, DTT, Direct Tax Technology

    11 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Why Direct Tax Technology? Amazon has it all: large volumes of data; complex businesses and transactions; and a massive geographic footprint. Tax must deal with...

  • myGwork | Front-End Engineer II

    11 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Job summaryIf you are a FrontEnd engineer and looking for an opportunity to create a platform level innovative solution (grounds-up) in a fast-paced environment with...

  • myGwork | Operations Manager

    11 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Business Biz Operations (ABBO) is part of Self-Service Registration (SSR) within Business Prime, SSR, Marketing, and Expansion (PSME).The Amazon Business Biz...

  • myGwork | Leads Management AM, Central Leads Management Team, ISG

    11 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The central leads management team within international seller services is looking for a Business Analyst. We are looking for customer obsessed, data driven...

  • myGwork | FinOps Manager

    11 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:GAR (Global Accts Rec) is looking for a proactive, customer and people centric FinOps Manager to manage the cash application team. Role involves use of controls,...

  • myGwork | Learning Experience Designer

    11 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Learning Exp Designer IIAmazon Finance Operations Global Accounts Receivable - GAR Academy is looking for a Learning Experience Designer II to create, execute and...

  • myGwork | Business Analyst, LM, Central Leads Management Team, ISG

    11 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Job Description:Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide,...