myGwork | Business Analyst, LM, Central Leads Management Team, ISG

24 hours ago

hyderabad, India myGwork Full time
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
DESCRIPTION:
Job Description:
Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon.
Are you interested in innovating to deliver an excellent level of service to Amazon's Selling Partners? At Amazon International Seller Services, our mission is to make Sellers successful on Amazon. The seller growth function devises programs to recruit new Sellers and improve existing Seller performance by driving them to adopt to relevant Amazon products and services. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools.
Leads Management team (Amazon International Seller Services) supports the International Sales teams in lead generation and lead qualification activities for the entire gamut of Amazon services. Leads management team works in collaboration with a Data Science/BIE team to deliver high quality leads to the Seller management/recruiting teams across the globe
Responsibilities:
•Own end-to-end and drive multiple Projects/Programs in parallel and deliver results.
•Drive & deliver ML/Rule based prioritization models for the account management teams.
•Setup (or) manage programs by owning the creation of SOP's, defining the metrics, reporting, monitoring the performance, implementing the technical initiatives.
•Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and on-boarding teams
•Preparing and driving the WBR/MBR/QBR reviews with the stakeholders.
•Perform deep dives, data analysis and provide an insightful solution to the customer problems.
•Working with Seller/Account management teams to improve operational aspects of their business in providing a great consumer experience.
•Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships
•Tracking and reporting performance of the programs using appropriate metrics. Achieve productivity and seller satisfaction targets
•Audit, monitor, and review business performance for your accounts/programs, updating your plans to make sure actions remain optimal to deliver shared goals
•Recommend and make improvements to team processes, metrics, internal tools, SOPs, and other workflows
Key job responsibilities
Job Responsibilities:
•Own end-to-end and drive multiple Projects/Programs in parallel and deliver results.
•Drive & deliver ML/Rule based prioritization models for the account management teams.
•Setup (or) manage programs by owning the creation of SOP's, defining the metrics, reporting, monitoring the performance, implementing the technical initiatives.
•Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and on-boarding teams
•Preparing and driving the WBR/MBR/QBR reviews with the stakeholders.
•Perform deep dives, data analysis and provide an insightful solution to the customer problems.
•Working with Seller/Account management teams to improve operational aspects of their business in providing a great consumer experience.
•Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships
•Tracking and reporting performance of the programs using appropriate metrics. Achieve productivity and seller satisfaction targets
•Audit, monitor, and review business performance for your accounts/programs, updating your plans to make sure actions remain optimal to deliver shared goals
•Recommend and make improvements to team processes, metrics, internal tools, SOPs, and other workflows
About the team
Leads Management team (Amazon International Seller Services) supports the International Sales teams in lead generation and lead qualification activities for the entire gamut of Amazon services. Leads management team works in collaboration with a Data Science/BIE team to deliver high quality leads to the Seller management/recruiting teams across the globe
BASIC QUALIFICATIONS:
- 3+ years of experience in handling live projects/programs end to end, by owning the goals, delivery and reporting.
- Ability to work with IT systems, understanding of SQL. Knowledge on MS Excel to prepare, track and report the WBR/MBR metrics. Perform data analysis on need basis.
- Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner
- Ability to deliver results independently in a fast-paced, challenging environment and passion for delivering great customer experience
- Attention to detail and high capability to work on different projects in parallel
- Creative and analytical problem solver with a passion for operational excellence
- Bachelor's degree required, MBA is a plus
PREFERRED QUALIFICATIONS:
- E-Commerce experience preferred
- Previous responsibility for strategic development, product management or product marketing, revenue targets and quotas is desirable
- Experience of CRMs e.g. Salesforce, sales and marketing automation tools
- Experience of working on projects with global stakeholders
- Experience in an analytical, results-oriented environment with external customer interaction

  • myGwork | Leads Management AM, Central Leads Management Team, ISG

    23 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The central leads management team within international seller services is looking for a Business Analyst. We are looking for customer obsessed, data driven...

  • Business Analyst, LM, Central Leads Management Team, ISG

    23 hours ago

    Hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Job Description:Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide,...

  • Leads Management AM, Central Leads Management Team, ISG

    23 hours ago

    Hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The central leads management team within international seller services is looking for a Business Analyst. We are looking for customer obsessed, data driven...

  • myGwork | Program Manager II, LM, Central Leads Management Team, ISG

    23 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million...

  • Program Manager II, LM, Central Leads Management Team, ISG

    23 hours ago

    Hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million...

  • myGwork | FinOps Analyst, Cash App Team

    23 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:•Manage Monthly Invoicing, Cash Applications, Collections, Dispute Resolution and Reporting•Design and Drive Process Metrics•Providing financial analysis to...

  • myGwork | Business Analyst I

    23 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Analytics Ops and Programs team in Hyderabad is looking for an innovative, hands-on and customer-obsessed Business Analyst. Candidate must be detail oriented, have...

  • myGwork | Tax Analyst, GST Tax Compliance Team

    23 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon is a global organization at the forefront of the digital economy and offers a great opportunity for a dynamic and experienced indirect tax professional to...

  • myGwork | Business Analyst II

    23 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Do you want to join an innovative team of engineers and analysts who use machine learning and analytical techniques to create state-of-the-art solutions for...

  • myGwork | Tax Analyst I, GST Tax Compliance Team

    23 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon is a global organization at the forefront of the digital economy and offers a great opportunity for a dynamic and experienced indirect tax professional to...

  • myGwork | Business Analyst II, Discovery Abuse team

    23 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Do you love data? Do you get a thrill out of solve complex problems using new and innovative technologies? How would you like to use data protect Amazon and its...

  • myGwork | Sr. Business Analyst, Planning

    24 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Join Amazon's HR team and help make a difference for all Amazonians! We are currently looking for a Business Analyst to drive actionable insights through sustainable...

  • myGwork | Lead Specialist, Leads Management

    23 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million...

  • myGwork | Finops Analyst, AR Disputes Team

    24 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:GAR (Global Accts Rec) is looking for a proactive, customer and detail oriented Dispute Analyst whose main responsibility will be to manage and resolve disputes...

  • myGwork | Account Manager I, Leads Management

    23 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Job Description:Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide,...

  • myGwork | Senior Account Manager II, ISG

    23 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Marketplace - North America and GermanyShift Hours: 5 pm to 2 am ( Monday to Friday)Job Summary: Customer Service by Amazon is a paid program where Amazon takes care...

  • myGwork | Collection Analyst

    23 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:GAR (Global Accts Rec) is looking for a proactive, customer and detail oriented Collections Analyst whose main responsibility will be to manage and resolve...

  • myGwork | Business Analyst, Fraud And Abuse Prevention

    23 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Within Amazon, the Selling Partner Risk team launches products and services that detect and prevent abuse on our store before it impacts a customer. We work with...

  • myGwork | Business Analyst

    23 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Our mission at Finance Analytics is to provide complete and accurate data for financial and business reporting and analytics. As such, Finance Analytics designs,...

  • myGwork | Business Analyst II

    23 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:At Amazon, we strive to be the most innovative and customer centric company on the planet. Come work with us to develop innovative products, tools and research...