Tata Consultancy Services | ServiceNow ITSM with CMDB | hyderabad

2 weeks ago

hyderabad, India Tata Consultancy Services Full time
Dear All
TCS is hiring for ServiceNow ITSM with CMDB Role
ITSM, Integration, CMDB
Location: Chennai/ Hyderabad / Kolkata / Ahmedabad
Experience: 6 to 10 years
ServiceNow Developers with ITSM and CMDB (Developer)
Job Summary and Responsibilities
· Strong understanding and knowledge in ITIL Processes
· Design and develop solutions within ServiceNow environment to include modifications of applications, Forms , Workflows/Flows and interfaces supporting ITIL customers
· Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts ,Script Includes, Widgets
· Develop and configure Notifications , UI Pages, UI Macros, ACLs, Transform Maps and other core concepts
· Develop standards , process and support and maintenance of existing environment
· Develop use-case scenarios for Testing
· Assist with analyzing and converting business requirements to system requirements
· Work with stakeholders to design testing strategies for development, QA and UAT environments
· Working knowledge of ServiceNow release upgrade process for implementation
· Experience with full suite of ITSM modules including Incident, Request, Problem, Change,Case managements, Service Portal, Asset Management , CMDB, Discovery, Performance Analytics, ITBM
· Integrate ServiceNow applications with third applications using REST/SOAP APIs
· Experience working with Javascript, JSON, AJAX, HTML, XML, Angular with advance scripting capabilities
· Require strong debugging and troubleshooting skills
· To be proficient in understanding the end to end deployment process
Qualifications:
· Bachelor’s degree in Engineering, Computer Science, or related branch
· 5+ years overall work experience with 3+ years’ relevant experience with ServiceNow developing core ITSM modules including Incident, Problem, Change, CMDB, Notify, Asset Management, Service Portal, Agent Workspace
· ServiceNow Developer Certifications preferably CSA, CAD
· Strong verbal and written communication skills and proven technical leadership
Preferred Qualifications
· Experience with large scale, enterprise ITSM implementations
· Ability to prioritize multiple competing priorities in a fast-paced environment
· Experience designing, developing, implementing business applications in ITIL, CMDB, Service Catalog, Change Management, and Incident Management
· ITIL v4 certification
· ServiceNow Certified Implementation Specialist in respective module experience
Interested candidates can share your updated Resume
Thanks & Regards
Hymavathi D
Talent Acquisition Group
Tata Consultancy Services

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