International HR Services

Mega Walk-In Drive : TCS Mumbai is Hiring for International HR ServicesJob Title: International HR ServicesDate : November 8th 2025, SaturdayTimings : 10:00 AM – 12:30 PM ISTVenue : Tata Consultancy Services Ltd, Olympus A, Security Block, Hiranandani Estate, Patlipada, Thane West, Pin code - Shift: Should be comfortable with Night Shift & 24x7 Rotational Support. Work from Office onlyExperience Required: 3-8 yearsEmployment Type: Full-TimeInterested candidates may attended face to face interview basis eligibility and job description fitment.Things to Carry for your Interview:Candidates to have registered EPs2 Photocopies of Govt ID Proof (Aadhar / PAN)Updated CVTCS application formMandatory Requirements (How to generate your EPCN)EPCN number is mandatory for eligibility of the interviewStep 1: Visit 2: Click to loginStep 3: Click New user (Register with us)Step 4: Select "BPO" in areas of interest and complete the registration. (Fill the details)Step 5: Once completed, your TCS no. will be generated which starts fromEP2025XXXX .Step 6: You will receive the EP number on your personal e-mail ID.Eligibility:Minimum 15 years of regular, full-time education (10 + 2 + 3), Non-Technical, Human resource stream preferred.Should be flexible with night shifts & rotation shiftsOverview:We are seeking a highly motivated International HR Services Specialist to join our Global HR Operations team. This role is responsible for delivering seamless HR services across multiple international regions with a strong emphasis on employee experience, accuracy, and compliance. The incumbent will manage end-to-end HR administrative processes, ensure timely and error-free delivery, and act as a key liaison between employees, managers, and HR business partners. The ideal candidate will have a strong knowledge of Workday and ServiceNow, a proven track record in HR operations, and the ability to work in a fast-paced global environment while maintaining the highest standards of service excellence.Key Responsibilities:Employee Lifecycle ManagementAdminister and close probation processes for new hires, ensuring timely actions in Workday.Assign missing pay-groups for employees in Workday, ensuring accurate payroll alignment.Maintain and update employee contract notifications in Workday.Extend fixed-term contracts in line with policy and compliance requirements.Letters & DocumentationGenerate, review, and deliver job change letters in Workday.Proofread letters and run error reports to ensure accuracy before sending to employees.Create and manage compensation change letters for employees.Support generation of employee visa letters and reference letters upon request.Compensation & Benefits ProcessingReview and process shift allowance and on-call allowance requests in compliance with local policies.Audit monthly data related to time off, including negative and positive leave balances.Review employee time off requests and manage over-utilized time off processes.Employee Support & Query ResolutionAct as the first point of contact for employees, triaging and resolving HR queries via ServiceNow.Review and process short-term leave certification forms for specific geographies.Ensure employee queries are resolved with a focus on employee experience and service excellence .Quality, Compliance & AuditsConduct regular audits of HR data in Workday to ensure compliance and accuracy.Maintain a strong compliance mindset while handling employee records and sensitive information.Provide timely reports and insights to HR leadership as needed.Required Skills and Qualifications:3-8 years of HR Operations / Shared Services experience supporting international geographies.Strong expertise in Workday (core HR, letter generation, contracts, compensation, and absence management).Hands-on experience in ServiceNow or similar ticketing tools.Strong understanding of HR processes, compliance, and documentation standards.Exceptional attention to detail, proofreading, and quality control skills.Ability to manage high volumes of tasks while ensuring accuracy and timeliness.Strong critical thinking, problem-solving, and decision-making skills.Excellent written and spoken English communication skills; ability to manage diverse stakeholders.Flexibility to work in a 24x7 support environmentAdded advantage: Experience in running Python scripts to automate employee filings, audit processes, and letter generation.Key Competencies:Employee Experience Mindset:Proactive, empathetic, and focused on delivering positive employee interactions.Client Management:Ability to build strong working relationships with employees, managers, and HR stakeholders across regions.Critical Thinking : Analytical and solution-oriented approach to managing complex HR queries and exceptions.Process Excellence:Strong commitment to continuous improvement, compliance, and error-free delivery.