Lead customer success manager

About the Role:We are seeking a highly skilled Customer Success Lead Manager to join our team at BayOne Solutions in Gurugram, Haryana. As a key member of our customer success department, you will be responsible for managing customer escalations, prioritizing work, and leading strategic planning to drive product adoption and maximize value for clients.Key...

**Job Discription -** **PURPOSE OF POSITION** Speaking customers. **PRIMARY DUTIES AND RESPONSIBILITIES** - Understanding of Inbound Call Handling. - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and...

Job Title: Lead Customer Success ManagerLocation: Gurugram Haryana (4 days onsite)Job Type: Fulltime with Bay One SolutionsResponsibilities:Escalation management, should be able to manage customer escalations and priority responses.Experience managing day to day operations, shift management, work prioritizations, capacity planningThis will be the SPOC...

Job Title: Lead Customer Success ManagerLocation: Gurugram Haryana (4 days onsite)Job Type: Fulltime with BayOne SolutionsResponsibilities:Escalation management, should be able to manage customer escalations and priority responses.Experience managing day to day operations, shift management, work prioritizations, capacity planningThis will be the SPOC for...

Job Title: Lead Customer Success ManagerLocation: Bay One India HQ Udyog Vihar, Gurugram, HaryanaNo Remote: Minimum 4 day onsite in personDuration: Fulltime with Bay One SolutionsSalary: Rs.12-15 Lac per annumNote: We need someone who can join us in 15-30 days notice.Responsibilities:- Escalation management, should be able to manage customer escalations and...

Job Title: Lead Customer Success Manager Location: Gurugram Haryana (4 days onsite) Job Type: Fulltime with BayOne Solutions Responsibilities: Escalation management, should be able to manage customer escalations and priority responses. Experience managing day to day operations, shift management, work prioritizations, capacity planning ...

Job Title: Lead Customer Success ManagerLocation: BayOne India HQ Udyog Vihar, Gurugram, HaryanaNo Remote: Minimum 4 day onsite in personDuration: Fulltime with BayOne SolutionsSalary: Rs.12-15 Lac per annumNote: We need someone who can join us in 15-30 days notice.Responsibilities:Escalation management, should be able to manage customer escalations and...

The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with. This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.Responsibilities:Escalation management, should be able to manage customer escalations...

The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with. This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals. Responsibilities: Escalation management, should be able to manage customer...

Profile :Customer Success Manager Exp: 4-6 years About the Role:  We are seeking a highly skilled and motivated Senior Manager, Customer Success to join our dynamic team at Pidge. As a Senior Manager, you will play a pivotal role in ensuring the success and satisfaction of our customers. You will lead a team of Customer Success Managers, driving the...

Profile : Customer Success Manager Exp: 4-6 years About the Role: We are seeking a highly skilled and motivated Senior Manager, Customer Success to join our dynamic team at Pidge. As a Senior Manager, you will play a pivotal role in ensuring the success and satisfaction of our customers. You will lead a team of Customer Success Managers, driving the...

The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with. This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.Responsibilities:Escalation management, should be able to manage customer escalations...

Profile :Customer Success ManagerExp: 4-6 yearsAbout the Role:  We are seeking a highly skilled and motivated Senior Manager, Customer Success to join our dynamic team at Pidge. As a Senior Manager, you will play a pivotal role in ensuring the success and satisfaction of our customers. You will lead a team of Customer Success Managers, driving the...

Profile :Customer Success ManagerExp: 4-6 yearsAbout the Role:  We are seeking a highly skilled and motivated Senior Manager, Customer Success to join our dynamic team at Pidge. As a Senior Manager, you will play a pivotal role in ensuring the success and satisfaction of our customers. You will lead a team of Customer Success Managers, driving the...

Profile : Customer Success ManagerExp: 4-6 yearsAbout the Role:  We are seeking a highly skilled and motivated Senior Manager, Customer Success to join our dynamic team at Pidge. As a Senior Manager, you will play a pivotal role in ensuring the success and satisfaction of our customers. You will lead a team of Customer Success Managers, driving the...

Profile :Customer Success ManagerExp: 4-6 yearsAbout the Role:We are seeking a highly skilled and motivated Senior Manager, Customer Success to join our dynamic team at Pidge. As a Senior Manager, you will play a pivotal role in ensuring the success and satisfaction of our customers. You will lead a team of Customer Success Managers, driving the development...

Profile :Customer Success ManagerExp: 4-6 yearsAbout the Role:We are seeking a highly skilled and motivated Senior Manager, Customer Success to join our dynamic team at Pidge. As a Senior Manager, you will play a pivotal role in ensuring the success and satisfaction of our customers. You will lead a team of Customer Success Managers, driving the development...

Profile :Customer Success Manager Exp: 4-6 years About the Role: We are seeking a highly skilled and motivated Senior Manager, Customer Success to join our dynamic team at Pidge. As a Senior Manager, you will play a pivotal role in ensuring the success and satisfaction of our customers. You will lead a team of Customer Success Managers, driving the...

Profile :Customer Success Manager Exp: 4-6 years About the Role: We are seeking a highly skilled and motivated Senior Manager, Customer Success to join our dynamic team at Pidge. As a Senior Manager, you will play a pivotal role in ensuring the success and satisfaction of our customers. You will lead a team of Customer Success Managers, driving the...

What are we looking for: Exceptional customer skills. Has a higher workload. Can accept, plan, and execute large projects as well handle multiple types of customer problems. Can translate customer requirements and issues into action plans. A CSM is regarded as an advisor to the customer and can work in a crisis situation. Mentors team members. Demonstrates a...