Assistant manager-ap

1 month ago

India ARDEM Data Services Full time

@AP+AR (Project owner)-Financial Division Essential Functions: Documentation : Maintain and update documentation for the respective process, including checklists, process maps, quality plans, training plans, and work instructions. Performance Management: Measure Analyst performance against defined performance measures. Plan daily work assignments for each team member. Team Guidance: Provide feedback and guidance to team members to help them improve their performance and achieve project targets. Provide one-on-one training and performance feedback to team members. Reporting: Provide reports related to individual team member performance, including productivity, accuracy, and project performance in terms of on-time delivery and cycle time objectives. Team Supervision: Supervise the individual project teams, ensuring they meet quality and performance standards. Communication: Communicate with the entire team through team huddles and regular meetings. Identify staffing requirements and communicate them to leadership. Client Interaction: Prepare presentations related to the project for client meetings. Issue Resolution: Propose corrective actions for performance or behavioral issues among team members. Expertise: Possess expert knowledge of input files and the scope of customer work received in AP&AR Domain. Understand the step-by-step process of creating final output files and how they are delivered to clients. Familiarity with Root Cause Analysis and Corrective Action. Prior experience of 5+ years in a Team Lead profile within the accounting domain. Performance Targets: Ensure the completion of work 100% on time as per client delivery requirements. Ensure the completion of work with 100% accuracy. Ensure the completion of work within cycle time requirements. Qualifications: Graduates in relevant fields such as BCOM, BBA, MCOM, MBA. Excellent English communication skills. Resources: Must have access to a PC/laptop and a reliable broadband connection-100-150 Mbps. Additional Information: Night shift experience is mandatory. 5+ years Team Handling experience on paper This role is critical in maintaining and enhancing the quality of our projects and is suitable for individuals with a strong background in project management, team leadership, and process documentation. As a Project Owner in your rapidly growing brand, the individual in this role will contribute significantly to the company's success by ensuring the efficient and high-quality execution of projects during night shifts.

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