ARDEM Data Services | Assistant Manager-AP

1 month ago


india ARDEM Data Services Full time

@AP+AR (Project owner)-Financial Division


Essential Functions:


Documentation:

Maintain and update documentation for the respective process, including checklists, process maps, quality plans, training plans, and work instructions.


Performance Management:

Measure Analyst performance against defined performance measures.

Plan daily work assignments for each team member.


Team Guidance:

Provide feedback and guidance to team members to help them improve their performance and achieve project targets.

Provide one-on-one training and performance feedback to team members.


Reporting:

Provide reports related to individual team member performance, including productivity, accuracy, and project performance in terms of on-time delivery and cycle time objectives.


Team Supervision:

Supervise the individual project teams, ensuring they meet quality and performance standards.


Communication:

Communicate with the entire team through team huddles and regular meetings.

Identify staffing requirements and communicate them to leadership.


Client Interaction:

Prepare presentations related to the project for client meetings.


Issue Resolution:

Propose corrective actions for performance or behavioral issues among team members.


Expertise:

Possess expert knowledge of input files and the scope of customer work received in AP&AR Domain.

Understand the step-by-step process of creating final output files and how they are delivered to clients.

Familiarity with Root Cause Analysis and Corrective Action.

Prior experience of 5+ years in a Team Lead profile within the accounting domain.


Performance Targets:

Ensure the completion of work 100% on time as per client delivery requirements.

Ensure the completion of work with 100% accuracy.

Ensure the completion of work within cycle time requirements.


Qualifications:

Graduates in relevant fields such as BCOM, BBA, MCOM, MBA.

Excellent English communication skills.

Resources: Must have access to a PC/laptop and a reliable broadband connection-100-150Mbps.


Additional Information:

Night shift experience is mandatory.

5+ years Team Handling experience on paper

This role is critical in maintaining and enhancing the quality of our projects and is suitable for individuals with a strong background in project management, team leadership, and process documentation.

As a Project Owner in your rapidly growing brand, the individual in this role will contribute significantly to the company's success by ensuring the efficient and high-quality execution of projects during night shifts.



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