Team Leader Operations

4 days ago

Mohali, India Impetus Career Consultants Full time

Role-Team Leader- International Voice ProcessLocation- MohaliKey Responsibilities:Team Management :Supervise a team of voice agents.Monitor performance and ensure adherence to targets (KPIs like call quality, average handling time, resolution rate, etc.).Handle team scheduling and attendance.Provide coaching, feedback, and performance evaluations.Operations Oversight :Ensure smooth daily operations of the voice process.Manage escalations and resolve complex customer issues.Maintain service level agreements (SLAs) and ensure quality standards.Training and Development :Assist in onboarding and training new team members.Organize regular skill development and process refresher sessions.Reporting and Analysis :Track and report team metrics.Analyze data to identify trends, gaps, and areas for improvement.Client and Stakeholder Communication :Liaise with international clients and internal stakeholders.Share updates, feedback, and improvement plans.

  • Team Leader – Operations

    6 days ago

    Mohali, Punjab, India IAssess Consultants LLP Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title:Team Leader – OperationsLocation:Mohali / KarnalShift:Morning / Evening / NightExperience:3+ YearsLanguages:English & PunjabiAbout The RoleWe are seeking an experienced and motivatedTeam Leaderto join our Operations team. The ideal candidate will have prior experience in service-based industries such as KPO/BPO and will be responsible for...

  • Team Leader – Operations

    23 hours ago

    Mohali, India IAssess Consultants LLP Full time

    Job Title:Team Leader – Operations Location:Mohali / Karnal Shift:Morning / Evening / Night Experience:3+ Years Languages:English & Punjabi About The RoleWe are seeking an experienced and motivatedTeam Leaderto join our Operations team. The ideal candidate will have prior experience in service-based industries such as KPO/BPO and will be responsible for...

  • Team Leader Operations

    2 weeks ago

    Mohali, Punjab, India Impetus Career Consultants Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role-Team Leader-International Voice ProcessLocation- Mohali Key Responsibilities:Team Management:Supervise a team of voice agents.Monitor performance and ensure adherence to targets (KPIs like call quality, average handling time, resolution rate, etc.).Handle team scheduling and attendance.Provide coaching, feedback, and performance evaluations.Operations...

  • Team Leader Operations

    1 day ago

    Mohali, India Impetus Career Consultants Full time

    Role-Team Leader-International Voice Process Location- Mohali Key Responsibilities: Team Management: Supervise a team of voice agents. Monitor performance and ensure adherence to targets (KPIs like call quality, average handling time, resolution rate, etc.). Handle team scheduling and attendance. Provide coaching, feedback, and performance evaluations. ...

  • Team Leader

    2 weeks ago

    Mohali, Punjab, India beBeeTalent Full time ₹ 18,63,500 - ₹ 24,14,500

    At our organization, we seek a dynamic leader to drive hiring and team culture forward. This role is not limited to traditional human resources functions but requires taking full ownership of building high-performing teams.Main Responsibilities:Hiring & Talent AcquisitionCollaborate with leads to hire quality talent across various rolesCulture & People...

  • Operations Team Lead

    4 weeks ago

    Mohali, Punjab, India TP Full time

    We're Hiring | Team Leader – Operations (Chat & Email Process)Location: MohaliJoin the global leader in digital business services and take the next step in your careerRole: Team Leader – OperationsProcess: Non-Voice (Chat & Email)Experience Required: Minimum 1 year as a Team Leader in BPO (Chat/Email process preferred) Key Responsibilities: Drive team...

  • Team Leader

    2 weeks ago

    Mohali, Punjab, India A Digital Blogger Full time ₹ 15,000 - ₹ 3,50,000 per year

    Stock Market Team LeaderJob Opening – Stock Market Team Leader Company: A Digital Blogger & Stock Pathshala (India's trusted stock market education platform with millions of subscribers) Location: Sebiz Infotech, Sector 67, Mohali, PunjabJob Type: Full-Time, PermanentSalary: Competitive – No bar for the right candidateExperience: ExperiencedAbout the...

  • Team Leader

    24 hours ago

    Mohali, India A Digital Blogger Full time

    Stock Market Team Leader Job Opening – Stock Market Team Leader Company: A Digital Blogger & Stock Pathshala (India's trusted stock market education platform with millions of subscribers) Location: Sebiz Infotech, Sector 67, Mohali, PunjabJob Type: Full-Time, PermanentSalary: Competitive – No bar for the right candidateExperience: Experienced About the...

  • Team Leader – Dispatch

    1 week ago

    Mohali, Punjab, India Golden Mile Enterprises Inc Full time ₹ 4,50,000 - ₹ 5,50,000 per year

    We're looking for a Team Leader – Dispatch with solid experience in managing dispatch operations, leading teams, and overseeing load booking & planning.Key Requirements:Must know dispatching inside out, especially load booking & planning during the following shifts:Main Shift: 5:30 PM – 2:30 AM Afterhours Shift: 12:30 AM – 9:30 AMMinimum 2 years of...

  • Master Team Leader

    2 weeks ago

    Chandigarh, Mohali, India beBeeOperational Full time US$ 90,000 - US$ 1,20,000

    Job Title: Senior Operations ManagerAbout the Role:We are seeking an experienced Senior Operations Manager to lead multiple campaigns and oversee operations teams. The successful candidate will be responsible for building strong, people-first teams, driving operational excellence, and fostering a culture of growth and innovation.Key Responsibilities:Lead and...