Business analyst

4 days ago


Trivandrum, India IBS Software Full time
Experience: 1 to 4 Yrs
Mandatory Skills
- Experience dealing with customers directly
- Requirement Gathering and elicitation
- Excellent analytical and documentation skills
- Ability to work independently and with others
- Extremely organized with strong time-management skills
- Should be well versed with typical requirements processes and artifacts and have experience working with BRDs and Use Cases.
- Should be proactive and a good team player
- Should be able to speak fluent English and should be able to interact independently with customers
- Should possess basic knowledge of IT technical concepts and terminology
- Experience in full-fledged implementations
- Knowledge of business processes in the Airline Cargo Handling Domain
- Onsite customer support experience
- 1+ years of experience in agile business analyst role
- Bachelor's Degree in Engineering (any stream) from reputed institutions
- Master's in Business Administration from reputed institutions (can be relaxed in cases where the candidate has cargo handling domain experience)
Job Description
- Drive customer requirement gathering engagement and Translate / break down high level user requirements and help project team in generating system requirements.
- Lead/participate in onsite analysis phase of engagement creating analytical collaterals for customer decision making
- Lead business process flows analysis and operational procedures related to the business domain.
- Create user requirement document and use cases
- Gathers, manages and prioritizes the product backlog
- Managing and making visible the prioritized list of requirements for future product development
- Ensures user stories are ready for development to start work and has the correct acceptance criteria
- Participate in pre-sales activities like lead generation, proposal creation, marketing collateral creation, client presentations, demos.
- Lead/Participate implementation activities such as user training, user acceptance testing, cut-over support, etc
- Create end user training materials and conducting training
- Lead teams on various customer engagements
- Should be willing to travel to client locations across the world.
- Driving implementations from concept to completion.

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