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1 week ago

Trivandrum, India IBS Software Full time
Experience : 1 to 4 YrsMandatory SkillsExperience dealing with customers directlyRequirement Gathering and elicitationExcellent analytical and documentation skillsAbility to work independently and with othersExtremely organized with strong time-management skillsShould be well versed with typical requirements processes and artifacts and have experience working with BRDs and Use Cases.Should be proactive and a good team playerShould be able to speak fluent English and should be able to interact independently with customersShould possess basic knowledge of IT technical concepts and terminologyExperience in full-fledged implementationsKnowledge of business processes in the Airline Cargo Handling DomainOnsite customer support experience1+ years of experience in agile business analyst roleBachelor's Degree in Engineering (any stream) from reputed institutionsMaster's in Business Administration from reputed institutions (can be relaxed in cases where the candidate has cargo handling domain experience)Job DescriptionDrive customer requirement gathering engagement and Translate / break down high level user requirements and help project team in generating system requirements.Lead/participate in onsite analysis phase of engagement creating analytical collaterals for customer decision makingLead business process flows analysis and operational procedures related to the business domain.Create user requirement document and use casesGathers, manages and prioritizes the product backlogManaging and making visible the prioritized list of requirements for future product developmentEnsures user stories are ready for development to start work and has the correct acceptance criteriaParticipate in pre-sales activities like lead generation, proposal creation, marketing collateral creation, client presentations, demos.Lead/Participate implementation activities such as user training, user acceptance testing, cut-over support, etcCreate end user training materials and conducting trainingLead teams on various customer engagementsShould be willing to travel to client locations across the world.Driving implementations from concept to completion.

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