Operational excellence analyst
6 days ago
Life on the team Are you passionate about Service desk Opportunities and ready to explore your capabilities? Service desk professionals are problem solvers, as a growing organization in India, there are more opportunities for career advancement and professional development. As the company expands, new roles and responsibilities will emerge with the chance to take on more challenging and diverse tasks. We are more open to innovation and creativity. There will be a greater emphasis on trying new ideas, implementing cutting-edge technologies, and exploring innovative solutions to challenges. We in Computacenter foster a culture of continuous improvement and forward-thinking. What you’ll do The Operational Excellence analyst will support the operational excellence specialist working across Group Service Desk. You will focus on identifying, data gathering and analysis to understand in-depth the account key elements of our operational excellence framework; In-life commitments, Automation, Quality, Service Model Optimisations and best practice. What you’ll need Delivering against in-life commitments Supporting with data gathering and analysis of all operational data Providing support for the adoption of technologies and channel shift activities Knowledge optimisation and improvements Identifying optimisation opportunities, creating pipeline where appropriate Identifying, driving & delivering automation opportunities Supporting with data gathering and analysis Identifying opportunity and creating pipeline of opportunities Process capture and assessments Quality & Knowledge Management Supporting governance of operational adherence to Quality Framework Support governance of operational adherence to Knowledge Management processes, Production and analysis of knowledge reporting, Identify optimisation opportunities highlighted. Operational Activities Operational Activities/Support Experience & Education: 3+ Years experience in desktop support or a related role, preferably in a corporate environment. Bachelor's degree in a relevant field or equivalent work experience or relevant technical certifications (e.g., Comp TIA A+, Microsoft Certified Desktop Support Technician). About us With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, and enabling people and their businesses. Learning and development Our people are our strength which is why we offer leadership training, coaching, mentoring, professional development, and international opportunities. Whichever direction you choose to go in – whether it’s a well-trodden path or a completely new part of the business – we’ll support you. Our managers champion their people, powering their personal development and helping them to reach their full potential. You belong We passionately believe in the power of diversity and inclusion. We celebrate our differences because we know a diverse workforce with different experiences and perspectives helps us win together. And to do that, you need to feel comfortable to bring your whole self to work – and you can only do that when you feel supported, valued, and have a sense of belonging which is what we strive to achieve. Your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. All that matters to us is that you share our vision and our values, and that you bring the experience and skills we need. We are proud to be a Disability Confident Employer, we welcome applications from people with a disability – and guarantee to interview applicants who have a disability and meet the essential requirements for the job.
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Operational Excellence Analyst
6 days ago
Bangalore, India Computacenter Full timeLife on the team Are you passionate about Service desk Opportunities and ready to explore your capabilities? Service desk professionals are problem solvers, as a growing organization in India, there are more opportunities for career advancement and professional development. As the company expands, new roles and responsibilities will emerge with the...
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bangalore, India Computacenter Full timeLife on the teamAre you passionate about Service desk Opportunities and ready to explore your capabilities?Service desk professionals are problem solvers, as a growing organization in India, there are more opportunities for career advancement and professional development. As the company expands, new roles and responsibilities will emerge with the chance to...
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Business excellence specialist
6 days ago
Bangalore, India Computacenter Full timeLife on the team Are you passionate about Service desk Opportunities and ready to explore your capabilities? Service desk professionals are problem solvers, as a growing organization in India, there are more opportunities for career advancement and professional development. As the company expands, new roles and responsibilities will emerge with the...
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myGwork | Business Operations Analyst
2 weeks ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon's vision is to be the earths most customer centric company . The ambition of the Amazon payments business is to transform payments in India. This role is of a...
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Business Excellence Specialist
6 days ago
Bangalore, India Computacenter Full timeLife on the team Are you passionate about Service desk Opportunities and ready to explore your capabilities? Service desk professionals are problem solvers, as a growing organization in India, there are more opportunities for career advancement and professional development. As the company expands, new roles and responsibilities will emerge with the...
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bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:We're looking for Experienced Analyst for Settlement Operations for Amazon India Payments Business. The candidate must be proficient in Microsoft Excel & Access. The...
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Customer success
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Operations Research Analyst
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bangalore, India Computacenter Full timeLife on the teamAre you passionate about Service desk Opportunities and ready to explore your capabilities?Service desk professionals are problem solvers, as a growing organization in India, there are more opportunities for career advancement and professional development. As the company expands, new roles and responsibilities will emerge with the chance to...
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Risk & operation analyst
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Bangalore, India Visa Full timeROC Analyst Bangalore, India Full-time Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the...
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HRIS Reporting Analyst
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HRIS Reporting Analyst
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Bangalore, India Gallagher Center of Excellence (GCoE) Full timeIntroduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and...
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Customer Success
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Bangalore, India Scrut Automation Full timeJob Title: Customer Success Operations Analyst Location: Bengaluru Job Type: Full-time About Us We are a VC-funded startup based in Bangalore with the audacious goal of building the future of the Infosec Compliance business. Scrut is backed by Lightspeed Ventures and Endiya Partners, along with prominent angels from the global SaaS...
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Operations Research Analyst
1 month ago
bangalore, India Prana Tree Full timeJob OverviewPranatree LLC is seeking highly qualified Operations Research Analyst to join our dynamic team in Bangalore (with additional opportunities in Pune and Gurgaon). We are looking for candidates with a strong foundation in advanced operations research methodologies and computational modeling. In this role, you will develop and implement optimization...
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HR Data Analyst/Power Bi/Excel/Bangalore
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Senior Analyst
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bangalore, India Northern Trust Full timeRole/ Department: Department : Capital Markets Trade and Transaction Reporting Operations Role : Senior Analyst - Transaction Reporting (Bangalore) As a Trade and Transaction Reporting Analyst you will help to shape the strategy and to define, refine, and deliver complete, timely and accurate trade reporting. You will manage reporting operations for...
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Bangalore, India Quantiphi Full timeAbout The Company: Quantiphi is an award-winning AI-first digital engineering company driven by the desire to solve transformational problems at the heart of the business. Quantiphi solves the toughest and most complex business problems by combining deep industry experience, disciplined cloud and data-engineering practices, and cutting-edge artificial...
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Insurance Business Operations
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Bangalore, India PhonePe Full timeAbout PhonePe Group: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and...
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Identity Operations Analyst
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Bangalore, India Success Booster Full timeIdentity Operations AnalystLocation : Bangalore, IndiaRole Overview : The Identity Operations Analyst plays a crucial role in managing access controls, resolving identity related issues, and ensuring compliance with cybersecurity policies.As part of our IAM team, you'll contribute to enhancing overall security posture.Responsibilities :1. Identity...
