Senior Event Coordinator

2 days ago


Bangalore, India Quantum Leap Learning Solutions Pvt Ltd Full time

Role Overview The Program Operations Manager is responsible for leading the seamless execution of Quantum Leap’s offline and online program events, ensuring a high-quality client experience, operational excellence, and smooth coordination across stakeholders. This role combines execution leadership, client experience management, team supervision, and on-ground problem solving. The Program Lead will oversee the event team, liaise with internal departments, manage event flow, handle escalations, and ensure events are delivered to QL standards with precision and impact. Key Responsibilities Leadership & Event Delivery Excellence 1. Lead the end-to-end execution of program events with high ownership and accountability 2. Supervise, guide, and support the Program Coordinators during events 3. Ensure on-ground experience is seamless, professional, and aligned to Quantum Leap standards 4. Act as the primary point of contact for the Program Director, external vendors and internal stakeholders during events 5. Facilitate coordination across CX, Sales, Tech, Coaching, and Venue partners Client Experience & Stakeholder Management 1. Ensure a premium, warm and professional client experience throughout the event lifecycle 2. Address client and internal stakeholder queries and real-time challenges with calm and solution-oriented approach 3. Manage sales desk coordination including


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