ServiceNow Business Analyst
2 weeks ago
ROLE OBJECTIVE & DELIVERABLES:The ServiceNow Business Analyst assists the lead or works independently designing, developing and implementing IT processes, conducting research and performing analysis required to build respective modules within ServiceNow Platform based upon Client requirements. This will comprise of capturing business requirements in the form of stories, working with the scrum master and the development team to oversee build of the stories, as well as testing configured functionalities end to end as soon as these have been developed.Main dutiesWork closely with Clients to understand and translate their business and technical requirementsOrganise and own workshops, capturing the output in the form workflows, minutes, actions, decisions, issues and risksProvide creative solutions to resolve business problems via agreed Client requirements on the ServiceNow platform, utilising existing Out of the Box capabilities, process gaps (ITIL or equivalent) and cultural challenges (people)Create use cases and document requirements as Stories for the Client to ratify and the Development Team to configure/buildAssist in the documentation of integration requirements between systems for configuration by development teamsOrganise and own the scrum process (e.g., stand-ups, burndowns & story pointing)Build and own development sprints, technical development stories and any technical build documentation needed as part of a customer engagementSupport the technical delivery of transformation projects based on the ServiceNow platformReview development outputs, e.g., forms and workflowDrive the testing of process & own the defect logSupport for UAT with project team membersManage and oversee workstream risks, issues and client reporting, supporting Delivery LeadProvide guidance to junior resources and assist in growing and strengthening the practice capability. KEY SKILLS & EXPERIENCE: Must HaveStrong knowledge of the ServiceNow Platform (especially ITSM and CMDB) and the potential value and benefits that can be delivered to Clients, either OOB or with minimum customisationMaintain knowledge in line with each ServiceNow upgrade, patch, enhancement, and new product linesInterpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders; such as clients and internal team membersStrong analytical skills are needed to critically evaluate the information gathered from multiple sources, reconcile conflictsAn aptitude for problem solvingSkilled in conducting / leading workshops of minimum of 10 peopleCan communicate both verbally and in written form clearly and informatively and listenExpert organisational and time management skills with the ability to prioritise, self-starter able to work independently with minimum of supervisionDecompose high-level information into detailsAbility to articulate technical IT changes in clear and simple manner to business stakeholders.Ability to define problems, collect data, establish facts in a structured way for detailed analysisAbility to analyse large amounts of complex information in order to reach valid and justifiable conclusionsExperience of working in an Agile methodology and applying Agile practices where applicableUnderstanding of the ‘end to end’ view of how business processes are supported by tools and applications.Practical experience of documenting process maps using Visio or other tooling.Knowledge of Microsoft Office application suite software (MS Word, Excel, PowerPoint and Visio)Should HaveFundamental understanding of the implications of applications architecture and other technical considerations.ITIL V3 or V4 Foundation certificationBusiness Analysis centric qualifications e.g., BCS or IIBAServiceNow Certified System AdministratorScrum or Agile certificationDeveloper or Architect experience
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Senior ServiceNow Business Analyst
4 weeks ago
india Dyooti | ServiceNow Partner Full timeRole: Senior ServiceNow Business Analyst Exp: 5 to 12+ Years Location: Bengaluru / Chennai / Hyderabad Work Timing: Evening Shift (01:00 PM to 10:00 PM IST ) Job Description We are seeking an experienced Senior ServiceNow Business Analyst to lead and manage the analysis, design, and implementation of ServiceNow solutions to support business objectives....
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Senior ServiceNow Business Analyst
4 weeks ago
india Dyooti | ServiceNow Partner Full timeRole: Senior ServiceNow Business Analyst Exp: 5 to 12+ Years Location: Bengaluru / Chennai / Hyderabad Work Timing: Evening Shift (01:00 PM to 10:00 PM IST ) Job Description We are seeking an experienced Senior ServiceNow Business Analyst to lead and manage the analysis, design, and implementation of ServiceNow solutions to support business objectives....
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Senior ServiceNow Business Analyst
4 weeks ago
india Dyooti | ServiceNow Partner Full timeRole: Senior ServiceNow Business AnalystExp: 5 to 12+ YearsLocation: Bengaluru / Chennai / HyderabadWork Timing: Evening Shift (01:00 PM to 10:00 PM IST)Job DescriptionWe are seeking an experienced Senior ServiceNow Business Analyst to lead and manage the analysis, design, and implementation of ServiceNow solutions to support business objectives. The ideal...
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ServiceNow Business Analyst
2 weeks ago
India PamTen Inc Full timeThe ServiceNow Business Analyst works with key project stakeholders and requestors to capture business and user requirements. The Analyst also works with the Platform Support and Development teams to ensure requirements are understood, developed, tested, and delivered to specification. The ServiceNow Business Analyst possesses sound foundational and...
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ServiceNow Business Analyst
2 weeks ago
india PamTen Inc Full timeThe ServiceNow Business Analyst works with key project stakeholders and requestors to capture business and user requirements. The Analyst also works with the Platform Support and Development teams to ensure requirements are understood, developed, tested, and delivered to specification. The ServiceNow Business Analyst possesses sound foundational and...
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ServiceNow Business Analyst
2 weeks ago
India PamTen Inc Full timeThe ServiceNow Business Analyst works with key project stakeholders and requestors to capture business and user requirements. The Analyst also works with the Platform Support and Development teams to ensure requirements are understood, developed, tested, and delivered to specification. The ServiceNow Business Analyst possesses sound foundational and...
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ServiceNow Business Analyst
3 weeks ago
India PamTen Inc Full timeThe ServiceNow Business Analyst works with key project stakeholders and requestors to capture business and user requirements. The Analyst also works with the Platform Support and Development teams to ensure requirements are understood, developed, tested, and delivered to specification. The ServiceNow Business Analyst possesses sound foundational and...
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ServiceNow Business Analyst
3 weeks ago
india PamTen Inc Full timeThe ServiceNow Business Analyst works with key project stakeholders and requestors to capture business and user requirements. The Analyst also works with the Platform Support and Development teams to ensure requirements are understood, developed, tested, and delivered to specification. The ServiceNow Business Analyst possesses sound foundational and...
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ServiceNow Business Analyst
2 weeks ago
India Brillio Full timeROLE OBJECTIVE & DELIVERABLES: The ServiceNow Business Analyst assists the lead or works independently designing, developing and implementing IT processes, conducting research and performing analysis required to build respective modules within ServiceNow Platform based upon Client requirements. This will comprise of capturing business requirements in the...
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ServiceNow System Analyst
3 weeks ago
india Truelancer.com Full timeJob Title: ServiceNow System Analyst Experience: 10+ Yrs Role and Responsibilities: Implementation and Configuration: − Design, implement, and configure ServiceNow to meet specific business requirements. − Customize workflows, forms, reports, and other components to align with organizational processes. − Develop client scripts, UI actions, Business...
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ServiceNow System Analyst
3 weeks ago
india Truelancer.com Full timeJob Title: ServiceNow System Analyst Experience: 10+ YrsRole and Responsibilities:Implementation and Configuration: − Design, implement, and configure ServiceNow to meet specific business requirements. − Customize workflows, forms, reports, and other components to align with organizational processes. − Develop client scripts, UI actions, Business rules...
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India DigiHelic Solutions Pvt. Ltd. Full timeServiceNow Business AnalystExperience: 11 YearLocation: Hyderabad, Bangalore, Pune, Noida, ChennaiBusiness Analyst, ServiceNow Functional Consultant,ITSM,ITOM,SPMJob DescriptionAs a ServiceNow Business Process Consultant operating across the enterprise within the capability team, you will be responsible for assisting organizations in adopting service...
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Product Analyst
2 weeks ago
india Flexi Analyst Full timeCompany Description Flexi Analyst is a part of the Champ Team of Business-Quality-Data & Content Analysts, focusing on adding value to customers. The Leadership team comes from reputable companies like Accenture, Amazon, Flipkart, Apple, and Inmobi, aiming to build the world's largest community of Analysts. Role Description This is a full-time remote role...
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Product Analyst
2 weeks ago
India Flexi Analyst Full timeCompany Description Flexi Analyst is a part of the Champ Team of Business-Quality-Data & Content Analysts, focusing on adding value to customers. The Leadership team comes from reputable companies like Accenture, Amazon, Flipkart, Apple, and Inmobi, aiming to build the world's largest community of Analysts. Role Description This is a full-time...
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Product Analyst
7 days ago
india Flexi Analyst Full timeCompany Description Flexi Analyst is a part of the Champ Team of Business-Quality-Data & Content Analysts, focusing on adding value to customers. The Leadership team comes from reputable companies like Accenture, Amazon, Flipkart, Apple, and Inmobi, aiming to build the world's largest community of Analysts. Role Description This is a full-time remote role...
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Product Analyst
2 weeks ago
India Flexi Analyst Full timeCompany Description Flexi Analyst is a part of the Champ Team of Business-Quality-Data & Content Analysts, focusing on adding value to customers. The Leadership team comes from reputable companies like Accenture, Amazon, Flipkart, Apple, and Inmobi, aiming to build the world's largest community of Analysts. Role Description This is a full-time remote role...
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Product Analyst
2 weeks ago
India Flexi Analyst Full timeCompany Description Flexi Analyst is a part of the Champ Team of Business-Quality-Data & Content Analysts, focusing on adding value to customers. The Leadership team comes from reputable companies like Accenture, Amazon, Flipkart, Apple, and Inmobi, aiming to build the world's largest community of Analysts. Role Description This is a full-time remote role...
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Product Analyst
2 weeks ago
India Flexi Analyst Full timeCompany Description Flexi Analyst is a part of the Champ Team of Business-Quality-Data & Content Analysts, focusing on adding value to customers. The Leadership team comes from reputable companies like Accenture, Amazon, Flipkart, Apple, and Inmobi, aiming to build the world's largest community of Analysts. Role Description This is a full-time...
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Data Analyst
1 month ago
India Flexi Analyst Full timeCompany Description Flexi Analyst is a team of Business-Quality-Data & Content Analysts aiming to make life easy. With the leadership team having experience in top companies like Accenture, Amazon, Flipkart, Apple, and Inmobi, Flexi Analyst is building the world's largest community of Analysts. The company's primary focus is on adding value to customers....
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Data Analyst
1 month ago
India Flexi Analyst Full timeCompany Description Flexi Analyst is a team of Business-Quality-Data & Content Analysts aiming to make life easy. With the leadership team having experience in top companies like Accenture, Amazon, Flipkart, Apple, and Inmobi, Flexi Analyst is building the world's largest community of Analysts. The company's primary focus is on adding value to customers....
