Wireless das pf engineer
1 month ago
Please apply only if you flexible to work for Rotational Shift / Flexible for working on late night hours Work location: Bangalore Mode: Work from Office Shift timing: Rotational shifts Purpose of Job: Provide exceptional client service and hands on support inclusive of architectural, design, integration and support the initial implementation, installation, configuration, and ongoing change support for Distributed Antenna Systems (DAS). Work collaboratively with clients to meet contractual obligations in a subject matter expert support role and manage client expectations to ensure that product and support services are successfully completed on time and meet technical, business and operational expectations. Provide thorough diagnostic and troubleshooting services to resolve client issues remotely; also performed on site for Key Accounts as designated. Design and develop one or more courses of action, evaluate each of the courses in a test environment to determine the best solution. Validate results and make findings available for future troubleshooting and analysis. Escalate issues requiring manufacturing or carrier services support assistance within prescribed service levels and procedures for problem resolution in matters of greater complexity. Contribute to the research and development of solutions to new and unknown issues. Ensure technical support services are delivered to clients in a high quality and professional manner consistent with company initiatives, client expectations as well as internal and external SLAs Primary Roles & Responsibilities: Technical Escalation Support Act as the Tier 2 escalation point, offering expert troubleshooting support for complex issues related to hardware, software, and wireless connectivity. Engage in in-depth technical problem-solving and resolution, and document findings for both internal and external stakeholders, ensuring detailed system design and configuration insights. Problem Analysis and Resolution Identify, diagnose, analyze, and resolve escalated technical issues effectively and promptly, aiming for quality resolutions. Conduct root cause analyses and create comprehensive troubleshooting documentation to aid in future issue resolution. Client and Vendor Relationship Management Foster professional and productive relationships with clients and key stakeholders, including ISPs, carrier services, and vendors, to ensure service continuity that meets or exceeds client expectations. Coordinate with infrastructure and service vendors for seamless operations and collaboration on deployed solutions. Field Service Coordination Assess the need for deploying field resources to address client requests and manage the incident lifecycle, coordinating service desk dispatch processes when necessary. Knowledge Development and Industry Trends Continuously expand knowledge of market trends, industry standards, and best practices, leveraging insights to recommend and implement improvements. Client Service and Satisfaction Create a service-oriented environment focused on anticipating, identifying, and resolving client issues, striving to meet all service level agreements (SLAs) and client satisfaction goals. Provide timely and documented action plans for issues, including resolutions, follow-ups, and feedback for continuous service improvement. Service Desk and Ticket Management Monitor ticket volume, analyze trends, document issues, and manage the timely closure of assigned tickets, ensuring availability of insights for future troubleshooting. Cross Department Collaboration Promote collaborative working relationships across the organization, ensuring alignment with company objectives and seamless service desk operations. Performance Monitoring and Improvement Use escalation paths, performance reports, and feedback to recommend improvements in service delivery and meet performance targets aligned with key performance indicators. Additional Responsibilities Carry out additional duties as directed by management to support the organization’s overall mission. Knowledge, Skills, and Abilities: Accountability Demonstrate commitment to organizational goals, taking ownership of responsibilities and contributing to operational improvements beyond one’s immediate tasks. Customer Focus Prioritizes meeting customer needs and innovations to improve service delivery efficiency, with sensitivity to current and anticipated client requirements. Business Acumen Apply a strategic approach to decision-making, aligning with organizational goals and enhancing interdepartmental cooperation and communication. Decision Making Effectively balances analysis, experience, and judgment to make sound decisions, with a focus on both immediate resolutions and long-term solutions. Results-Oriented Strives for high performance, focusing on continuous improvement and aligning standards with the organization’s strategic goals. Education / Experience Requirements: Bachelor’s degree in engineering or related field or equivalent professional experience. Minimum of 7 years in Indoor Radio Network Design and optimization , with experience in RF signal simulation and network analysis. Proficiency in i Bwave software for RF design and coverage map creation. Knowledge of indoor system components (Antennas, splitters, couplers, combiners, attenuators) and concepts like neutral host solutions and DAS (Active, Passive, Hybrid). Familiarity with DAS equipment from manufacturers such as Comm Scope, Corning, JMA TEKO, SOLi D, ADRF, and Comba. Experience with DAS installation, optimization, and verification , including signal surveys and troubleshooting for performance improvements. Ability to swiftly interpret DAS alarms to determine root cause and action required. Good understanding of wireless test software (e.g., TEMS, JDSU, Pocket ) and RF testing tools (e.g., CW, Spectrum Analyzer, Coax Line Sweep, PIM Test, Anritsu ). Exposure to 5 G NR, 4 G LTE, Io T, CBRS services, and multi-vendor environments. Strong problem-solving, systems analysis, and documentation skills, with a record of root cause analysis and continuous improvement. Ability to collaborate across functions to enhance product/service offerings and deliver smooth client experience. Proficient in MS Office, Outlook, Share Point, ERP, Auto CAD, Service Now, and cloud-based service management tools.
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Wireless DAS PF Engineer
1 month ago
bangalore, India Black Box Full timePlease apply only if you flexible to work for Rotational Shift / Flexible for working on late night hours Work location: Bangalore Mode: Work from Office Shift timing: Rotational shifts Purpose of Job: Provide exceptional client service and hands on support inclusive of architectural, design, integration and support the initial implementation,...
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Wireless Network Engineer
2 months ago
bangalore, India Birlasoft Full timeTitle: Wireless Network Engineer Location: Pune / BangaloreA minimum 3-4 years hands on experience of network solutions and Meraki Wireless experience and Access Points.You have a good understanding of Layer 2, Layer 3 & Layer 4-7 network technologies.You will be familiar with a variety of networking technologies and techniques to accurately troubleshoot...
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Wireless Network Engineer
2 months ago
bangalore, India Birlasoft Full timeTitle: Wireless Network Engineer Location: Pune / Bangalore A minimum 3-4 years hands on experience of network solutions and Meraki Wireless experience and Access Points. You have a good understanding of Layer 2, Layer 3 & Layer 4-7 network technologies. You will be familiar with a variety of networking technologies and techniques to accurately...
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Quess IT Staffing | Wireless Engineer
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Quess IT Staffing | Wireless Engineer
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bangalore, India Quess IT Staffing Full timeDear All, We are Hiring wireless engineer for one of our Banking client in Bangalore location. Payroll : Quess Position : C2H Duration : 1 Year Location : Bangalore Work Mode : Hybrid Interview Mode : Virtual Notice period : Immediate Joiner JD : Role : Wireless Engineer Skills : Wireless Installation, Troubleshooting, configuration, Meraki ,CCNA or CCNP...
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bangalore, India Quess IT Staffing Full timeDear All, We are Hiring wireless engineer for one of our Banking client in Bangalore location. Payroll : Quess Position : C2H Duration : 1 Year Location : Bangalore Work Mode : Hybrid Interview Mode : Virtual Notice period : Immediate Joiner JD : Role : Wireless Engineer Skills : Wireless Installation, Troubleshooting, configuration, Meraki ,CCNA or CCNP...
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Aruba wireless
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Aruba wireless
2 weeks ago
Bangalore, India Tata Consultancy Services Full timeskill : Aruba Wireless Experience:: 4 to 6 Years Location: Bangalore Job Decription: Must be a Networking Subject Matter Expert Network engineers to provide 24x7 network support globally. Day to day operational functions related to Cisco routers, switches, Aruba wireless, load balancers, WAN Optimization Devices, Firewalls and DNS Management ...
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Wireless Specialist
1 month ago
bangalore, India Tata Consultancy Services Full time(L2 level of Expertise) Must be a Networking Subject Matter Expert Network engineers to provide 24x7 network support globally. Day to day operational functions related to Cisco routers, switches, Aruba wireless, load balancers, WAN Optimization Devices, Firewalls and DNS Management Technically guide the team to troubleshoot and close the issues. Understand...
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Wireless Specialist
1 month ago
bangalore, India Tata Consultancy Services Full time(L2 level of Expertise)Must be a Networking Subject Matter ExpertNetwork engineers to provide 24x7 network support globally.Day to day operational functions related to Cisco routers, switches, Aruba wireless, load balancers, WAN Optimization Devices, Firewalls and DNS ManagementTechnically guide the team to troubleshoot and close the issues.Understand and...
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bangalore, India Tejas Networks Full timeAbout Us: Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries....
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Principal Engineer
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Staff Engineer
3 months ago
bangalore, India Tejas Networks Full timeAbout Us: Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries....
