Wireless specialist

6 days ago

Bangalore, India Tata Consultancy Services Full time

(L2 level of Expertise) Must be a Networking Subject Matter Expert Network engineers to provide 24x7 network support globally. Day to day operational functions related to Cisco routers, switches, Aruba wireless, load balancers, WAN Optimization Devices, Firewalls and DNS Management Technically guide the team to troubleshoot and close the issues. Understand and monitor the SLAs and drive the team to close all the issues as per the agreed SLA. Participate in Major Incident Management discussion and provide support and guidance to close the P1/P2 issues as per the SLA Prepare Root Cause Analysis plan along with the team as per the requirement. Participate in advance technical discussions with customer when required and provide inputs for design/architecture/existing operational issues. As a team contribute to Service Improvement plans and motivate the team to create more SIPs Monitor the status of the SOPs, KEDBs and encourage the team to update them regularly. Monitor the status of the CMDB (Asset Inventory) and encourage the team to update them regularly. Proactive health, capacity, failover planning, lifecycle management, lab testing, and obsolescence Experience with 802.1x configuration and troubleshooting. Must have experience implementing and troubleshooting HPE Aruba networking equipment, protocols, and features WLAN/LAN/WAN engineering and implementation Must be able to support break-fix SDWAN, Cisco, Load balancer , Aruba Controllers, Access-Points, and Unified Access solutions. At least 3 of the following Routing protocols: EIGRP, OSPF, BGP, MPLS, IPv4, IPv6 Experience Confidence working on live customer production networks 5 years hands-on experience with supporting Aruba wireless controllers , Access Points, Load balancer, Infoblox and SDWAN 5 years hands-on experience with supporting Aruba 5 years’ experience with network operations or related work 5 years working experience with Cisco switches, routers. 5 years working experience with Load balancer F5 and AVI. Provision Client/RAPs Troubleshoot/fix wireless connectivity issues Troubleshoot problems with Guest Wi-Fi Execute scheduled changes on Aruba OS 8. X platform Execute scheduled changes on Clear Pass policy manager Fetch reports from Aruba Airwave and Clear Pass Insight Test bug-fixes in a lab environment Analyse packet captures (wired and wireless). management in the core network, specifically focused on the aforesaid technologies.

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