PDI Application Support Engineer

6 days ago

Thane, India Global Applications Solution Full time

Job Title: PDI Application Support EngineerLocation: India (Remote)Shift: 2:00 PM – 11:00 PM ISTStart: Immediate Joiners PreferredAbout the RoleWe are looking for an experienced PDI Application Support Engineer to provide end-to-end support for PDI solutions used by a major retail and petroleum client. The role involves supporting store operations, troubleshooting application issues, coordinating with stakeholders, and ensuring smooth business continuity. You will act as the backup support resource alongside an existing internal SME.Key Responsibilities- Provide L2/L3 support for PDI applications across multiple retail locations.- Monitor system performance and ensure platform stability and uptime.- Troubleshoot incidents, configuration issues, and integration failures.- Support store operations, POS integrations, fuel pricing, inventory, and back-office processes.- Coordinate with internal business teams, vendor support, and end users.- Document fixes, SOPs, support workflows, and known issues.- Perform routine checks, maintenance tasks, and release validations.- Support operational changes, upgrades, and patch cycles.- Ensure timely resolution of tickets in accordance with SLAs.Required Skills & Experience- 5+ years of hands-on experience supporting PDI applications (Back Office, Logistics, Fuel Management, or Store Systems).- Strong understanding of retail fuel/ convenience store workflows.- Experience working with ticketing and monitoring tools.- Solid troubleshooting and analytical skills.- Good communication and stakeholder management abilities.- Ability to work independently in a production support environment.Good to Have- Experience with GK/NCR POS systems or similar retail POS platforms.- Exposure to ITIL processes (Incident/Change/Problem Management).- Background supporting US clients or working in overlapping time zones.Soft Skills- Reliable and accountable in a critical support environment.- Fast learner with attention to detail.- Ability to prioritize and manage multiple support tasks.

  • PDI Technical Support Specialist

    5 days ago

    thane, India beBeeSupport Full time

    Technical Support Specialist - PDI ApplicationsWe are seeking an experienced technical support specialist to provide end-to-end support for PDI solutions.Provide second- and third-level technical support for PDI applications across multiple retail locations.Monitor system performance and ensure platform stability and uptime.Troubleshoot incidents,...

  • Ventura Securities

    4 weeks ago

    Thane, India Ventura Securities Ltd. Full time

    Role : Application Support Location : Thane, MAH (Hybrid)Workdays : 5 daysPickup & Drop available : Central & WesternJoin us if you like to :- Monitor and Manage OLTP applications.- Troubleshoot and resolve, issues related to application including bugs and system failures.- Provide real-time support to users and stakeholders by resolving their technical...

  • Sr Application Engineer

    2 weeks ago

    thane, India CIRCOR International, Inc. Full time

    Job Description ORGANIZATIONAL STRUCTURE TITLE: Application Engineer – Western Region BUSINESS: Circor Industrial Pumps - India LOCATION : Thane, India DIRECT REPORTING: Manager Technical Sales POSITION DETAILS Position Summary This position provides comprehensive support to Functional Sales, Direct Sales and Distribution Sales for Industrial Pumps...

  • Application Support Engineer

    2 weeks ago

    Mumbai, Mumbai Suburban, Thane, India Ventura Securities Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the Company:Ventura is an omnichannel trading and investment platform with a network of branches, sub-brokers and Digital Channels. Founded in 1994, the company is entering the next phase of growth by pivoting to a digital-first approach and strengthening its direct-to-consumer franchise. The company has carved out a separate fintech vertical tasked...

  • Application Support

    2 weeks ago

    Thane, India Decagon Software Private Limited Full time

    Desired Qualities: - Good verbal and written communication skills - Motivation to learn new skills - Comfortable in Excel - Customer-focused mindset with problem-solving skills. - 2 + years of experience - Prior experience in customer support or technical support is preferred. **Job Description**: - Respond to Training requests / issues. - Resolve...

  • Sr Application Engineer

    4 weeks ago

    Thane, India CIRCOR International, Inc. Full time

    Job DescriptionORGANIZATIONAL STRUCTURETITLE: Application Engineer – Western RegionBUSINESS: Circor Industrial Pumps - IndiaLOCATION: Thane, IndiaDIRECT REPORTING: Manager Technical SalesPOSITION DETAILS Position SummaryThis position provides comprehensive support to Functional Sales, Direct Sales and Distribution Sales for Industrial Pumps business. He or...

  • Sr Application Engineer

    4 weeks ago

    Thane, India CIRCOR International, Inc. Full time

    Job DescriptionORGANIZATIONAL STRUCTURETITLE: Application Engineer – Western RegionBUSINESS: Circor Industrial Pumps - IndiaLOCATION: Thane, IndiaDIRECT REPORTING: Manager Technical SalesPOSITION DETAILS Position SummaryThis position provides comprehensive support to Functional Sales, Direct Sales and Distribution Sales for Industrial Pumps business. He or...

  • Application Support Engineer

    4 weeks ago

    Thane, India Talent Worx Full time

    Talworx is an emerging recruitment consulting and services firm. We are currently hiring only women candidates for one of our Fintech product-based clients — a leading digital invoice discounting platform operating under the Trade Receivable Discounting System (TReDS) framework. This platform facilitates seamless connections between MSME suppliers...

  • Back Office Sales

    2 weeks ago

    Tikuji-Ni-Wadi, Thane, Maharashtra, India Application Systems Full time

    **Description** We are currently seeking a highly motivated and detail-oriented individual to join our team as a Back Office Sales and Purchase Representative. As a manufacturing company in the mechanical and industrial engineering industry, we provide innovative solutions to our clients worldwide. This role will be primarily responsible for providing...

  • Application Engineering Manager

    4 weeks ago

    Thane, India Vertiv Full time

    Brief Job Description: Provide engineering drawing and overall technical and application support to Asia Market Unit. Key person responsible for Thermal products on technical support and solutions. Work with Bid Team on Bill of Quantity, prepare technical proposal, and tender submission for Mega Project. Responsibilities and Measurement Criteria with Time...