Windows Server

1 week ago

Junagadh, India OneUp Networks Full time

Company - OneUp NetworksRole - Windows Remote Desktop Engineer - InternStipend - 6K to 8K Per MonthDuration - 6 MonthsShift - North AmericanLocation - RemoteFull Time - Yes, post InternshipQualifying Criteia - Free Talker, Understands Cloud Technology, Willingness to Grow in Sales, Business Acumen, Neven Back Down AttitudeCompany DescriptionOneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.Role DescriptionWe are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.Key ResponsibilitiesWindows Server & Infrastructure- Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.- Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.- Administer and optimize Remote Desktop Services (RDS) multi-user environments.- Perform server hardening, updates, and ongoing system performance monitoring.- Manage file permissions, shares, profiles, and storage allocations.Hosting Support (QB/TR/Application Hosting)- Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.- Install, configure, update, and troubleshoot hosted applications.- Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.- Coordinate with application vendors when needed for escalated issues.Client Support- Serve as a primary technical contact for hosting clients (L1/L2).- Troubleshoot remote user connectivity issues including RDP/SSL/VPN.- Provide timely and professional communication across email, tickets, and calls.- Assist with user onboarding, environment setup, and migration tasks.Cloud Hosting & Operations- Monitor system health, uptime, CPU/RAM usage, and resource allocation.- Assist in provisioning new servers, scaling resources, and maintaining high availability.- Participate in backup verification, disaster recovery testing, and security compliance routines.- Document environment changes, SOPs, and troubleshooting guides.Benefits- Talk to US Business Owners and Managers and upskill your business acumen.- INR 6K to 8K to during internship.- Opportunity to work with Industry experts and learn from them.- Competitive salary commensurate with experience post internship.- Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.- Flexible work environment with opportunities for professional development and growth.

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