Customer support specialist
4 weeks ago
Ai Sensy is a Whats App based Marketing & Engagement platform helping businesses like Skullcandy, Vivo, Rentomojo, Physicswallah, Cosco grow their revenues via Whats App. Enabling 15000+ Businesses with Whats App Engagement & Marketing 750mn+ Whats App Messages done between Businesses and Users via Ai Sensy Working with top brands like Skullcandy, Vivo, Rentomojo, Physicswallah & more High Impact as Businesses drive 25-80% Revenues using Ai Sensy Platform Mission-Driven and Growth Stage Startup backed by Marsshot.vc, Bluelotus.vc & 50+ Angel Investors The Opportunity: Get to work with a Young and Enthusiastic team of people who are driven Learn How Startups work and grow from the inside Get an Opportunity to build systems, processes and implement stuff by failing fast. Reach out to founders for feedbacks and discussions on a daily basis Join a Growth Stage Brand and an opportunity to own your department and become a future senior leader. Responsibilities Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Requirements - Bachelor’s degree is required. Ability to develop good relationships with current and potential clients. Excellent leadership and communication skills. Experience in project management and/or sales. Knowledge of productivity tools and software. High attention to detail and a focus on fact-based decision making.
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Customer Support Specialist
4 weeks ago
Gurgaon, Haryana, India 2coms Full timeAre you passionate about delivering exceptional customer experiences? We have an exciting opportunity for a Customer Support Specialist to join our team at 2coms in Gurgaon.About the RoleThis is a contract position that offers a unique chance to work with a leading professional services company. As a Customer Support Specialist, you will be responsible for...
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International Customer Support Specialist
1 month ago
Gurgaon, Haryana, India CBSI India Pvt Ltd Full timeCredit and Collections Specialist at CBSI India Pvt Ltd.Job Summary:We are seeking a skilled Credit and Collections Specialist to join our team. As a Credit and Collections Specialist, you will be responsible for contacting customers via calls and emails to request payment, resolving customer complaints and disputes, and maintaining accurate records of...
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Customer Support Specialist
2 weeks ago
Gurgaon, Haryana, India Genpact Full timeJob Description:We are seeking a highly skilled and detail-oriented Customer Support Specialist to join our team at Genpact. As a key member of our support operations, you will play a crucial role in ensuring exceptional customer experiences.About the Role:The primary responsibility of this position is to provide top-notch customer service through various...
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Digital Customer Support Specialist
1 day ago
Gurgaon, India Siegwerk Full timeJob Title: Digital Customer Support SpecialistSiegwerkis a 1 Billion Dollar company headquartered at Germany and present in30+ countriesacross Globe. We are a world leading inks and coatings manufacturer. One the main company objective is digital transformation for internal business processes along the value chain, as well as for our suppliers and customers....
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Digital customer support specialist
1 day ago
Gurgaon, India Siegwerk Full timeJob Title: Digital Customer Support SpecialistSiegwerk is a 1 Billion Dollar company headquartered at Germany and present in 30+ countries across Globe. We are a world leading inks and coatings manufacturer. One the main company objective is digital transformation for internal business processes along the value chain, as well as for our suppliers and...
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Digital Customer Support Specialist
1 day ago
Gurgaon, India Siegwerk Full timeJob Title: Digital Customer Support SpecialistSiegwerk is a 1 Billion Dollar company headquartered at Germany and present in 30+ countries across Globe. We are a world leading inks and coatings manufacturer. One the main company objective is digital transformation for internal business processes along the value chain, as well as for our suppliers and...
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Customer Support Advisor
2 weeks ago
Gurgaon, Haryana, India 2coms Full timeJob OpportunityWe are seeking highly skilled Customer Support Advisors to join our team at 2coms, a leading provider of telecommunications services. As a Customer Support Advisor - Chat Specialist, you will be responsible for delivering exceptional customer experiences through email and chat support.About UsOur company is headquartered in London and provides...
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Customer Support Specialist
1 week ago
Gurgaon, Haryana, India Genpact Full timeGenpact, a global professional services and solutions firm, is seeking an experienced Customer Support Specialist to join our team in Gurgaon. This role offers an exciting opportunity to work with a dynamic and fast-paced organization that values innovation, customer focus, and employee growth.Job Summary:We are looking for a skilled Customer Support...
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Global Customer Support Specialist
2 weeks ago
Gurgaon, Haryana, India Genpact Full timeAt Genpact, we're shaping a world that works better for people. Our team is driven by curiosity, entrepreneurial spirit, and a relentless pursuit of excellence.We're seeking a highly skilled Global Customer Support Specialist to join our ranks. As a key member of our Voice – Customer Support team, you'll play a vital role in delivering exceptional...
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Gurgaon, Haryana, India vFulfill Full timeJob OverviewvFulfill is a dynamic e-commerce company seeking an Order Confirmation and Customer Support Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring seamless customer experiences through efficient order confirmation and resolution of customer inquiries.
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Dedicated Afrikaans Customer Support Specialist
3 weeks ago
Gurgaon, Haryana, India Integrated Language Solutions Full timeJob OverviewWe are seeking a skilled and dedicated Afrikaans Customer Support Specialist to join our team at Integrated Language Solutions.
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Technical Support Specialist
4 weeks ago
Gurgaon, Haryana, India Carrier Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team in handling customer queries over email and ticketing tools. As an Associate Engineer, you will be responsible for responding to customer inquiries, escalating complex issues to internal teams, and keeping customers informed about the progress of their queries.
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gurgaon, India Siegwerk Full timeJob Title: Digital Customer Support SpecialistSiegwerk is a 1 Billion Dollar company headquartered at Germany and present in 30+ countries across Globe. We are a world leading inks and coatings manufacturer. One the main company objective is digital transformation for internal business processes along the value chain, as well as for our suppliers and...
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Customer Support Specialist
2 weeks ago
Gurgaon, India Genpact Full timeHi Applicant,Hope you are doing well. We are seeking Customer Support Specialist for Gurgaon.Below is the JD attached, please find the same.Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and...
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IT Support Specialist
1 week ago
Gurgaon, Haryana, India Publicis Re:Sources Full timeCompany OverviewWe are Publicis Re:Sources, a leading provider of innovative solutions in the field of information technology. Our team is dedicated to delivering exceptional customer experiences through technical support and service.SalaryThe estimated salary for this position is $60,000 per year, commensurate with experience and qualifications.Job...
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Customer Support Specialist
1 month ago
gurgaon, India Prometric Full timeABOUT US:Prometric is a trusted test development and delivery provider to more than 300 organizations worldwide. To start a new career, further developing existing skills or adding qualification for a promotion, taking school entrance exams or simply for professional development, people taking tests want a reliable, convenient, and hassle-free experience....
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Customer support specialist
2 weeks ago
Gurgaon, India Genpact Full timeHi Applicant,Hope you are doing well. We are seeking Customer Support Specialist for Gurgaon.Below is the JD attached, please find the same.Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and...
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Customer Support Specialist
2 weeks ago
Gurgaon, India Genpact Full timeHi Applicant,Hope you are doing well. We are seeking Customer Support Specialist for Gurgaon.Below is the JD attached, please find the same.Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and...
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Customer Support Specialist
1 month ago
gurgaon, India Prometric Full timeABOUT US: Prometric is a trusted test development and delivery provider to more than 300 organizations worldwide. To start a new career, further developing existing skills or adding qualification for a promotion, taking school entrance exams or simply for professional development, people taking tests want a reliable, convenient, and hassle-free experience....
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Customer Support Specialist
1 month ago
gurgaon, India Prometric Full timeABOUT US:Prometric is a trusted test development and delivery provider to more than 300 organizations worldwide. To start a new career, further developing existing skills or adding qualification for a promotion, taking school entrance exams or simply for professional development, people taking tests want a reliable, convenient, and hassle-free experience....