Command center
3 days ago
Role : Command Centre
Exp Range : 4 to 8
Location: Pune
Key Responsibilities:
Monitor existing dashboards
Respond to existing alerts
Provide SME level monitoring feedback to various teams including (but not limited to)
Monitoring Governance Team (MGT)
Production Support
Product Managers
Provide hands on experience to MGT members to improve dashboard & alert effectiveness for greater useability
Test new monitoring assets such as alerts and dashboards
Assist with the triage of priority incidents as needed
Participate in after action monitoring root cause analysis
This is not an IT Project requirement and its for Non- IT / Business Process Outsourcing (BPO) project.
Required Skillset:
Knowledge of Splunk queries, dashboards, and alerts and the ability to create them from scratch.
Knowledge of enterprise monitoring and alerting tools.
Understanding of architectural concepts in the implementation of monitoring and alerting.
Understanding of both IT and Application architecture.
Proficient in the use of various modern digital tools, and familiarity with basics of web based and native mobile applications
Experience in data analytics & reporting
A deep passion and mindset for striving to guarantee delightful digital customer experience
Excellent organization, communication, presentation, and people skills with a strategic approach to problem solving; demonstrated ability to multi-task across several important, time-sensitive tasks is a must
Bachelor's degree in related discipline or relevant work experience is required
Preferred Skillset:
Experience with monitoring tools such as Quantum Metric, m Pulse, Application Dynamics, Dynatrace, Splunk, Firebase
Experience in e-commerce applications
Exposure to Digital Healthcare
Experience and/or familiarity with Pharmacy Benefits Management
Basic understanding of Scaled Agile Framework (SAFe) and Agile methodologies
-
Command center Operation
2 months ago
Pune, India Tata Consultancy Services Full timeRole: Command center operationExperience:4-8 yearsLocation: puneRoles and Responsibilities:Experience with Incident Management, Customer Communication overall coordination of resolution when other groups / tech stack is involvedThe SOC Analyst is involved in incident response situations on a daily basis, identifying potential impactsA SOC Analyst will be...
-
Command center Operation
2 months ago
pune, India Tata Consultancy Services Full timeRole: Command center operationExperience:4-8 yearsLocation: puneRoles and Responsibilities:Experience with Incident Management, Customer Communication overall coordination of resolution when other groups / tech stack is involvedThe SOC Analyst is involved in incident response situations on a daily basis, identifying potential impactsA SOC Analyst will be...
-
Command center Operation
2 months ago
Pune, India Tata Consultancy Services Full timeRole: Command center operationExperience:4-8 yearsLocation: puneRoles and Responsibilities:Experience with Incident Management, Customer Communication overall coordination of resolution when other groups / tech stack is involvedThe SOC Analyst is involved in incident response situations on a daily basis, identifying potential impactsA SOC Analyst will be...
-
Command center Operation
2 months ago
Pune, India Tata Consultancy Services Full timeRole: Command center operationExperience:4-8 yearsLocation: puneRoles and Responsibilities:Experience with Incident Management, Customer Communication overall coordination of resolution when other groups / tech stack is involvedThe SOC Analyst is involved in incident response situations on a daily basis, identifying potential impactsA SOC Analyst will be...
-
Command center Operation
2 months ago
Pune, India Tata Consultancy Services Full timeRole: Command center operation Experience:4-8 years Location: pune Roles and Responsibilities: Experience with Incident Management, Customer Communication overall coordination of resolution when other groups / tech stack is involved The SOC Analyst is involved in incident response situations on a daily basis, identifying potential impacts A SOC Analyst...
-
Command center Operation
2 months ago
pune, India Tata Consultancy Services Full timeRole: Command center operationExperience:4-8 yearsLocation: puneRoles and Responsibilities:Experience with Incident Management, Customer Communication overall coordination of resolution when other groups / tech stack is involvedThe SOC Analyst is involved in incident response situations on a daily basis, identifying potential impactsA SOC Analyst will be...
-
Assistant.it - Command Center Operations
1 day ago
Pune, India EATON Full timeIf you desire to be part of something special, to be part of a winning team, to be part of a fun team - winning is fun. We are looking forward to a **Assistant IT - Command Center Operations** based in Pune, India. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are...
-
Command Center Operator
7 months ago
Pune, Maharashtra, India Allied digital service limited Full timeGreeting from Allied Digital !!! Allied Digital is well renowned as a leading Global IT Transformation Architect, with an impeccable track record for designing, developing, deploying and delivering end-to-end IT Infrastructure services. **Salary**: 10,000 per month Location: Survey No 2, Commissioner Office Building, Sadhu Vaswani Road, Camp, Pune -...
-
Command Center Operator
7 months ago
Pune, Maharashtra, India Allied digital service limited Full timeGreeting from Allied Digital !!! Allied Digital is well renowned as a leading Global IT Transformation Architect, with an impeccable track record for designing, developing, deploying and delivering end-to-end IT Infrastructure services. **Salary**: 10,000 per month Location: Survey No 2, Commissioner Office Building, Sadhu Vaswani Road, Camp, Pune -...
-
Command Center Operator
7 months ago
Pune, Maharashtra, India Allied digital service limited Full timeGreeting from Allied Digital !!! Allied Digital is well renowned as a leading Global IT Transformation Architect, with an impeccable track record for designing, developing, deploying and delivering end-to-end IT Infrastructure services. **Salary**: 12,000 per month + Night Shift Allowances + Retention Bonus Location: Survey No 2, Commissioner Office...
-
Assistant IT
5 days ago
Pune, India EATON Full timeDescription: If you desire to be part of something special, to be part of a winning team, to be part of a fun team - winning is fun. We are looking forward to a **Assistant IT - Command Center Operations** based in Pune, India. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion &...
-
Command Center Operations Specialist
4 weeks ago
Pune, Maharashtra, India Tata Consultancy Services Full timeAbout UsTata Consultancy Services is a global leader in IT services and consulting, with a strong presence in the Indian market.Job DescriptionWe are seeking a highly skilled Command Center Operations Specialist to join our team in Pune. This role will be responsible for coordinating incident management, customer communication, and overall resolution of...
-
Command Center
7 days ago
Pune, India Tata Consultancy Services Full timeTCS HiringRole : Command Centre Exp Range : 4 to 8Location: PuneKey Responsibilities:Monitor existing dashboardsRespond to existing alertsProvide SME level monitoring feedback to various teams including (but not limited to)Monitoring Governance Team (MGT)Production SupportProduct ManagersProvide hands on experience to MGT members to improve dashboard & alert...
-
Command Center
6 days ago
Pune, India Tata Consultancy Services Full timeTCS Hiring Role : Command Centre Exp Range : 4 to 8 Location: Pune Key Responsibilities: Monitor existing dashboards Respond to existing alerts Provide SME level monitoring feedback to various teams including (but not limited to) Monitoring Governance Team (MGT) Production Support Product Managers Provide hands on experience to MGT members to improve...
-
Command Center
7 days ago
Pune, India Tata Consultancy Services Full timeTCS HiringRole : Command Centre Exp Range : 4 to 8Location: PuneKey Responsibilities:Monitor existing dashboardsRespond to existing alertsProvide SME level monitoring feedback to various teams including (but not limited to)Monitoring Governance Team (MGT)Production SupportProduct ManagersProvide hands on experience to MGT members to improve dashboard & alert...
-
Command Center
3 days ago
Pune, India Tata Consultancy Services Full timeTCS Hiring Role : Command Centre Exp Range : 4 to 8 Location: Pune Key Responsibilities: Monitor existing dashboards Respond to existing alerts Provide SME level monitoring feedback to various teams including (but not limited to) Monitoring Governance Team (MGT) Production Support Product Managers Provide hands on experience to MGT...
-
Assistant IT
1 week ago
Pune, India EATON Full timeIf you desire to be part of something special, to be part of a winning team, to be part of a fun team - winning is fun. We are looking forward to a Assistant IT in Eaton’s Information Technology Centre, based in Pune, India. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion &...
-
pune, India Tata Consultancy Services Full timeRole: Command center operation Experience:4-8 years Location: pune Roles and Responsibilities: Experience with Incident Management, Customer Communication overall coordination of resolution when other groups / tech stack is involved The SOC Analyst is involved in incident response situations on a daily basis, identifying potential impacts A SOC Analyst...
-
15h Left: Command Center
3 days ago
Pune, India Tata Consultancy Services Full timeTCS HiringRole : Command CentreExp Range : 4 to 8Location: PuneKey Responsibilities:- Monitor existing dashboards- Respond to existing alerts- Provide SME level monitoring feedback to various teams including (but not limited to)- Monitoring Governance Team (MGT)- Production Support- Product Managers- Provide hands on experience to MGT members to improve...
-
Tata Consultancy Services | Command Center
6 days ago
Pune, India Tata Consultancy Services Full timeTCS HiringRole : Command CentreExp Range : 4 to 8Location: PuneKey Responsibilities:Monitor existing dashboardsRespond to existing alertsProvide SME level monitoring feedback to various teams including (but not limited to)Monitoring Governance Team (MGT)Production SupportProduct ManagersProvide hands on experience to MGT members to improve dashboard & alert...