Front desk receptionist

1 week ago

Noida, India APTO MANAGEMENT SERVICES PVT LTD Full time
Position - Front Desk Receptionist
Job Location - Sector 4, Noida ( Near Sector 16 Metro Stations )
Experience -3 Years
Key Responsibilities:
- Reception & Customer Service:
- Greet and assist visitors, clients, and employees in a friendly and professional manner.
- Answer incoming phone calls and direct them to the appropriate department or personnel.
- Handle inquiries and provide information regarding services, schedules, or company policies.
- Manage guest check-ins/check-outs and ensure all necessary documentation is completed accurately.
- Administrative Support:
- Schedule appointments, meetings, and coordinate calendars for staff or management as needed.
- Maintain and update client or visitor logs, records, and files.
- Handle incoming and outgoing mail, packages, and deliveries.
- Ensure the front desk area is organized, tidy, and well-stocked with necessary materials (brochures, forms, office supplies).
- Technology & Systems:
- Operate multi-line phone systems, email, and computer software to facilitate daily operations.
- Utilize scheduling and booking software to arrange meetings or appointments.
- Perform basic data entry, document filing, and electronic correspondence.
- Security & Safety:
- Ensure the security of the premises by monitoring the entry and exit of visitors.
- Handle guest access badges and sign-in procedures.
- Alert appropriate personnel in case of emergency situations.
- Collaboration:
- Work closely with other departments to ensure smooth communication and efficient operations.
- Assist with office events, meeting preparations, or administrative projects as assigned.
Qualifications:
- Education: High School diploma or equivalent; some college or degree preferred.
- Experience: Prior experience in a customer service, receptionist, or administrative role preferred.
- Skills:
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar software.
- Ability to manage sensitive and confidential information.
- Professional phone etiquette and a positive, customer-focused attitude.
- Physical Requirements:
- Ability to sit or stand for long periods.
- Light lifting (up to 20 pounds) may be required for tasks like mail handling or stocking office supplies.
If interested pls share your CV along with photographs at / Whats App 85270 14876

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