Vice President CRM
4 days ago
Job Title: Vice President – CRM (Technology)Location: MumbaiDepartment: Technology / Product ManagementReports To : CEORole Overview:We are seeking an experienced VP – CRM (Technology) to lead our CRM Product function. The ideal candidate will be a product-focused CRM expert (not engineering-heavy), with a strong background in CRM strategy, product lifecycle management, and business collaboration. This individual will work closely with business heads, sales, marketing, and operations teams to enhance our CRM capabilities, improve customer experience, and drive adoption across the organization.Key Responsibilities:Product Strategy & RoadmapDefine and own the CRM product vision, strategy, and roadmap, aligning with business goals and customer needs.Evaluate new CRM features, integrations, and tools to enhance customer lifecycle management.Cross-functional CollaborationWork closely with Business Heads, Sales, Marketing, and Customer Success teams to gather requirements, understand business needs, and translate them into product enhancements.Act as a bridge between technology and business teams to ensure smooth communication and execution.Team Leadership & ManagementLead and mentor a team of Product Managers, Analysts, and CRM specialists.Foster a culture of innovation, collaboration, and accountability within the team.Implementation & DeliveryOversee CRM customization, configuration, and integrations to meet organizational needs.Manage vendor relationships (if using third-party CRM solutions like Salesforce, Zoho, LeadSquared, etc.).Performance & OptimizationMonitor CRM performance, user adoption, and overall effectiveness.Drive data-driven decisions to improve CRM functionality and business outcomes.Stakeholder EngagementCollaborate with senior leadership to identify opportunities for CRM-driven business growth.Present product updates, KPIs, and ROI reports to the leadership team.Required Skills & Competencies:Strong expertise in CRM product management, ideally with exposure to platforms like Salesforce, Zoho, LeadSquared, or other leading CRM systems.10-15+ years of experience in product management / technology leadership, with at least 5 years in CRM domain.Proven ability to manage and scale teams across multiple functions.Exceptional ability to collaborate with business leaders and convert business needs into CRM solutions.Solid understanding of customer lifecycle management, lead nurturing, and automation workflows.Strong project management skills with experience in Agile methodologies.Excellent communication, stakeholder management, and problem-solving skills.Preferred Background:Prior experience working in leading CRM product companies such as Salesforce, Zoho, LeadSquared, Freshworks, or similar.Exposure to SaaS / B2B product environments.Familiarity with data analytics, BI tools, and AI-driven CRM features is a plus.Educational Qualifications:Bachelor’s or Master’s degree in Technology, Computer Science, or related field.MBA or equivalent management qualification is a plus.
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Vice President of Sales
2 weeks ago
Mumbai, Maharashtra, India LOCKENE Full time US$ 1,04,000 - US$ 1,30,878 per yearCompany DescriptionLockene is a powerful software designed to transform business operations by connecting businesses and customers through our top-rated CRM solution. With over 15 years of industry experience, Lockene offers comprehensive services and solutions in strategy, consulting, and digital. Our innovative approach aims to streamline and enhance...
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Vice President of Sales
21 hours ago
Mumbai, India LOCKENE Full timeCompany Description Lockene is a powerful software designed to transform business operations by connecting businesses and customers through our top-rated CRM solution. With over 15 years of industry experience, Lockene offers comprehensive services and solutions in strategy, consulting, and digital. Our innovative approach aims to streamline and enhance...
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Vice President CRM
2 weeks ago
Mumbai, Maharashtra, India SearchLight HR Full timeJob Title: Vice President – CRM (Technology) Location: Mumbai Department: Technology / Product Management Reports To: CEO Role Overview: We are seeking an experienced VP – CRM (Technology) to lead our CRM Product function. The ideal candidate will be a product-focused CRM expert (not engineering-heavy), with a strong background in CRM strategy, product...
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Vice President CRM
4 days ago
Mumbai, India SearchLight HR Full timeJob Title: Vice President – CRM (Technology) Location: Mumbai Department: Technology / Product Management Reports To : CEO Role Overview: We are seeking an experienced VP – CRM (Technology) to lead our CRM Product function. The ideal candidate will be a product-focused CRM expert (not engineering-heavy), with a strong background in...
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Vice President CRM
4 days ago
Mumbai, India SearchLight HR Full timeJob Title: Vice President – CRM (Technology)Location: MumbaiDepartment: Technology / Product ManagementReports To: CEORole Overview:We are seeking an experienced VP – CRM (Technology) to lead our CRM Product function. The ideal candidate will be a product-focused CRM expert (not engineering-heavy), with a strong background in CRM strategy, product...
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Vice President CRM
3 days ago
Mumbai, India SearchLight HR Full timeJob Title: Vice President – CRM (Technology) Location: Mumbai Department: Technology / Product Management Reports To : CEO Role Overview: We are seeking an experienced VP – CRM (Technology) to lead our CRM Product function. The ideal candidate will be a product-focused CRM expert (not engineering-heavy), with a strong background in CRM strategy,...
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Vice President CRM
3 days ago
mumbai, India SearchLight HR Full timeJob Title: Vice President – CRM (Technology)Location: MumbaiDepartment: Technology / Product ManagementReports To: CEORole Overview:We are seeking an experienced VP – CRM (Technology) to lead our CRM Product function. The ideal candidate will be a product-focused CRM expert (not engineering-heavy), with a strong background in CRM strategy, product...
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Vice President CRM
3 days ago
Mumbai, India SearchLight HR Full timeJob Title: Vice President – CRM (Technology)Location: MumbaiDepartment: Technology / Product ManagementReports To: CEORole Overview:We are seeking an experienced VP – CRM (Technology) to lead our CRM Product function. The ideal candidate will be a product-focused CRM expert (not engineering-heavy), with a strong background in CRM strategy, product...
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Deputy Vice President
4 weeks ago
Mumbai, Maharashtra, India Intellectual Capital HR Consulting Pvt. Ltd. Full timeAssociate Vice President / Deputy Vice President - Fund Accounting (custodian) We are seeking a highly experienced and skilled Associate Vice President / Deputy Vice President to join our Capital Market team Mumbai. This is a critical leadership role responsible for building and managing the Fund Accounting function for our domestic mutual fund segment. The...
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Associate Vice President
2 weeks ago
Mumbai, Maharashtra, India dentsu Full timeDentsu is a network designed for what's next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy through five global leadership brands: Carat, Dentsu Creative, dentsu X, iProspect and Merkle, each with deep specialisms. Operating in over 145 markets worldwide with more than 66,000...
