TAC Network Engineer
5 days ago
Job Profile : Network EngineerExperience : 2 - 7yearsLocation : Chennai ( Ambit IT Park)Shift : Rotational Night ShiftWork Model : Work from officeKey Skills : CCNA or CCNP(Trained/Certified) Education : Any UG/PG Degree /Min 3yrs DiplomaLooking for Immediate Joiners only Job Description:Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues.Troubleshoot Product, Codes and Configuration issuesEnsure consistent customer satisfactionDocument all communication with customers in the CRMInterface with international customersTimely handoff (escalation) of cases that require technical or political to L2/L3 TAC Primary Skills:OSI layers – detailed understanding of each layer’s function and relevant protocols that operates at each levelTCP/IP – thorough understanding and clear explanation about windowing/handshake mechanismMAC header structure and use of each fieldsIP header structure and use of each fieldsARP – how ARP works in a Layer 2 and Layer 3 communicationMac address table fields and how a switch uses MAC table for switching decisionsARP table and how a switch uses ARP tableRouting Table fields and how a Router uses routing table for routing decisionsDHCP protocol messages (clear understanding of DORA process)DHCP operation in layer 2 and layer 3 scenarios (server & client in same vlan or different VLAN)thorough understanding of Broadcast domain and Collision Domainthorough understanding of Unicast, Multicast and Broadcast trafficthorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, Linkagethorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication)Difference between Routing and Routed protocolsGood troubleshooting approach (from Level 1 to 7 of OSI)
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Network Engineer
5 days ago
chennai, India Movate Full timePosition: Network Engineer Job Location: Chennai - Perungalathur Shift Timings: Rotational Shift Job Description Roles & Responsibilities • Troubleshoot all Level 1/ 2 Calls from customers. • Ensure consistent customer satisfaction. • Document all communication with customers in the CRM. • Notify/Discuss with TL/Manager on tickets that require...
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Network engineer
5 days ago
Chennai, India Movate Full timePosition: Network Engineer Job Location: Chennai - Perungalathur Shift Timings: Rotational Shift Job Description Roles & Responsibilities • Troubleshoot all Level 1/ 2 Calls from customers. • Ensure consistent customer satisfaction. • Document all communication with customers in the CRM. • Notify/Discuss with TL/Manager on tickets that...
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Network Engineer
1 month ago
chennai, India Movate Full timePosition: Network EngineerJob Location: Chennai - PerungalathurShift Timings: Rotational ShiftJob DescriptionRoles & Responsibilities• Troubleshoot all Level 1/ 2 Calls from customers.• Ensure consistent customer satisfaction.• Document all communication with customers in the CRM.• Notify/Discuss with TL/Manager on tickets that require...
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TAC Engineer
6 days ago
Chennai, India Intellismith pvt Ltd Full timeAbout Intellismith pvt LtdWe are a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes.Job DescriptionAs a TAC Engineer, you will be part of our highly dynamic Technical Assistance Center team, working closely with...
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TAC Engineer
6 days ago
Chennai, India Intellismith pvt Ltd Full timeAbout Intellismith pvt LtdWe are a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes.Job SummaryWe are seeking a highly skilled TAC Engineer to join our team. As a TAC Engineer, you will be responsible for...
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Network Engineer
2 months ago
Chennai, India Movate Full timePosition: Network EngineerJob Location: Chennai -PerungalathurShift Timings: Rotational ShiftJob DescriptionRoles & Responsibilities• Troubleshoot all Level 1/ 2 Calls from customers.• Ensure consistent customer satisfaction.• Document all communication with customers in the CRM.• Notify/Discuss with TL/Manager on tickets that require assistance.•...
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Network Security L1 TAC Engineer
2 months ago
Chennai, India Movate Full timeHiring#TACEngineerswith Network Security at Movate (Formerly CSS Corp)Network security Engineers can also applyShould be flexible with night shiftsSkills required: TCP/IP, OSI Layers, IPSEC, SSL VPN, Wireshark and FirewallsJob Location: Chennai (Work from Office)Experience: Minimum 3 yrs requiredInterested can share their resume with Job description – L1...
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Network Secuirty
3 weeks ago
Chennai, India Movate Full timeJob Responsibilities:- Minimum 3+ years of experience in TAC Environment like Firewall and SASE domains.- Ability to work in a highly dynamic TAC (Technical Assistance Center) environment with a High focus on customer satisfaction.- Able to determine problems quickly and deliver a Remarkable Customer Experience.- Check the case queue and clear the cases in...
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TAC - Network Security Engineer
1 month ago
chennai, India Movate Full timeMovate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry[1]leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service...
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TAC - Network Security Engineer
2 months ago
Chennai, India Movate Full timeMovate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry[1]leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service...
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TAC - Network Security Engineer
2 months ago
Chennai, India Movate Full timeMovate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry(1)leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service...
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TAC - Network Security Engineer
2 months ago
Chennai, India Movate Full timeMovate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry[1]leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service...
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Network Engineer
3 weeks ago
Chennai, India Movate Full timePosition: Network Engineer Job Location: Chennai - Perungalathur Shift Timings: Rotational Shift Job Description Roles & Responsibilities • Troubleshoot all Level 1/ 2 Calls from customers. • Ensure consistent customer satisfaction. • Document all communication with customers in the CRM. • Notify/Discuss with TL/Manager on tickets that require...
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Network Engineer
1 month ago
chennai, India Movate Full timePosition: Network Engineer Job Location: Chennai - Perungalathur Shift Timings: Rotational Shift Job Description Roles & Responsibilities • Troubleshoot all Level 1/ 2 Calls from customers. • Ensure consistent customer satisfaction. • Document all communication with customers in the CRM. • Notify/Discuss with TL/Manager on tickets that...
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Network Engineer
2 months ago
Chennai, India Movate Full timePosition: Network Engineer Job Location: Chennai - Perungalathur Shift Timings: Rotational Shift Job Description Roles & Responsibilities • Troubleshoot all Level 1/ 2 Calls from customers. • Ensure consistent customer satisfaction. • Document all communication with customers in the CRM. • Notify/Discuss with TL/Manager on tickets that...
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Network Engineer
2 months ago
Chennai, India Movate Full timePosition: Network Engineer Job Location: Chennai - Perungalathur Shift Timings: Rotational Shift Job Description Roles & Responsibilities • Troubleshoot all Level 1/ 2 Calls from customers. • Ensure consistent customer satisfaction. • Document all communication with customers in the CRM. • Notify/Discuss with TL/Manager on tickets that require...
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Network Engineer
1 month ago
chennai, India Movate Full timePosition: Network Engineer Job Location: Chennai - Perungalathur Shift Timings: Rotational Shift Job Description Roles & Responsibilities • Troubleshoot all Level 1/ 2 Calls from customers. • Ensure consistent customer satisfaction. • Document all communication with customers in the CRM. • Notify/Discuss with TL/Manager on tickets that require...
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Network Security L1 TAC Engineer
1 month ago
chennai, India Movate Full timeHiring #TACEngineers with Network Security at Movate (Formerly CSS Corp)Network security Engineers can also applyShould be flexible with night shiftsSkills required: TCP/IP, OSI Layers, IPSEC, SSL VPN, Wireshark and FirewallsJob Location: Chennai (Work from Office) Experience: Minimum 3 yrs requiredInterested can share their resume with...
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Network Security L1 TAC Engineer
2 months ago
Chennai, India Movate Full timeHiring #TACEngineers with Network Security at Movate (Formerly CSS Corp)Network security Engineers can also applyShould be flexible with night shiftsSkills required: TCP/IP, OSI Layers, IPSEC, SSL VPN, Wireshark and FirewallsJob Location: Chennai (Work from Office) Experience: Minimum 3 yrs requiredInterested can share their resume with...
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Network Security L1 TAC Engineer
2 months ago
Chennai, India Movate Full timeHiring #TACEngineers with Network Security at Movate (Formerly CSS Corp) Network security Engineers can also apply Should be flexible with night shifts Skills required: TCP/IP, OSI Layers, IPSEC, SSL VPN, Wireshark and Firewalls Job Location: Chennai (Work from Office) Experience: Minimum 3 yrs required Interested can share their resume with Job...
