TAC - Network Security Engineer
1 month ago
Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry[1]leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients’ critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.
Position: Network Security Engineer (TAC - L1 Engineer)
Project: Palo Alto
Experience: 0.6 – 4 years
Job Location: Chennai – Perungalathur
Notice period: 0 - 15 days
Job Responsibilities:
- Handles first level calls/cases from Enterprise customers.
- Case ownership, documentation and management
- Customer Management, Setting right expectation, Situation handling.
- Driving case progression as per the SLA
- Utilizing tools and systems, Working with relevant groups in the client organization (SE, Support Manager, L3) for case progression and updates
- Backlog Management and meet the expectation set with customers.
- Work on pending cases(backlogs) and drive towards closure
- Periodic follow up as per SLA defined by the client.
- Process, Queue Adherence and SLA awareness
- Adhere to the process guidelines specified for the defined environment (SIP, ISO etc.)
- Knowledge Base Article Creation when there is an opportunity for it.
- To contribute knowledge base and the knowledge sharing forum
- Improving customer experience and Building relationship
- Completing PCNSE certification within 120 days of go-live
Technical skills:
- Minimum 6 months of experience in data networking, routing & switching & network security.
- Network security experience is a must.
- Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP).
- Experience in VLANS, Tagging - IEEE 802.1q, 802.3ad, 802.1d, 802.1w.
- Experience in IPSEC VPN/SSL-VPN/NAT/GRE/
- Experience on routing protocols – RIP V1/V2, OSPF, and BGP
- Knowledge of Authentication Protocols like TACAS/RADIUS/LDAP will be an added advantage.
- Working knowledge on Cisco, Checkpoint, Juniper, Fortinet, SonicWALL, NetScreen, Juniper SRX, Palo Alto Networks will be an added advantage.
- Experience on troubleshooting tools like Sniffer, Ethereal, and Wireshark.
- CCNA, CCNP, Checkpoint Certification, CCSP, PCNSE certifications will be an added advantage.
- Knowledge of Server Load Balancing (SLB), VRRP and IGMP
Desired Profile:
- TAC Engineer
- Network Security Engineer
- Knowledge of Networking concepts such as IPSEC VPN/SSL-VPN/NAT/GRE/
-
Network Security L1 TAC Engineer
2 months ago
Chennai, India Movate Full timeHiring#TACEngineerswith Network Security at Movate (Formerly CSS Corp)Network security Engineers can also applyShould be flexible with night shiftsSkills required: TCP/IP, OSI Layers, IPSEC, SSL VPN, Wireshark and FirewallsJob Location: Chennai (Work from Office)Experience: Minimum 3 yrs requiredInterested can share their resume with Job description – L1...
-
TAC - Network Security Engineer
2 months ago
Chennai, India Movate Full timeMovate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry[1]leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service...
-
TAC - Network Security Engineer
2 months ago
Chennai, India Movate Full timeMovate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry[1]leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service...
-
TAC - Network Security Engineer
2 months ago
Chennai, India Movate Full timeMovate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry(1)leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service...
-
Network Security L1 TAC Engineer
1 month ago
chennai, India Movate Full timeHiring #TACEngineers with Network Security at Movate (Formerly CSS Corp)Network security Engineers can also applyShould be flexible with night shiftsSkills required: TCP/IP, OSI Layers, IPSEC, SSL VPN, Wireshark and FirewallsJob Location: Chennai (Work from Office) Experience: Minimum 3 yrs requiredInterested can share their resume with...
-
Network Security L1 TAC Engineer
2 months ago
Chennai, India Movate Full timeHiring #TACEngineers with Network Security at Movate (Formerly CSS Corp)Network security Engineers can also applyShould be flexible with night shiftsSkills required: TCP/IP, OSI Layers, IPSEC, SSL VPN, Wireshark and FirewallsJob Location: Chennai (Work from Office) Experience: Minimum 3 yrs requiredInterested can share their resume with...
-
Network Security L1 TAC Engineer
2 months ago
Chennai, India Movate Full timeHiring #TACEngineers with Network Security at Movate (Formerly CSS Corp) Network security Engineers can also apply Should be flexible with night shifts Skills required: TCP/IP, OSI Layers, IPSEC, SSL VPN, Wireshark and Firewalls Job Location: Chennai (Work from Office) Experience: Minimum 3 yrs required Interested can share their resume with Job...
-
TAC - Network Security Engineer
4 weeks ago
chennai, India Movate Full timeMovate(formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry(1)leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service...
-
TAC - Network Security Engineer
2 months ago
Chennai, India Movate Full timeMovate(formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry(1)leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service...
-
TAC Engineer
6 days ago
Chennai, India Intellismith pvt Ltd Full timeAbout Intellismith pvt LtdWe are a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes.Job DescriptionAs a TAC Engineer, you will be part of our highly dynamic Technical Assistance Center team, working closely with...
-
TAC Engineer
6 days ago
Chennai, India Intellismith pvt Ltd Full timeAbout Intellismith pvt LtdWe are a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes.Job SummaryWe are seeking a highly skilled TAC Engineer to join our team. As a TAC Engineer, you will be responsible for...
-
Network security engineer
5 days ago
Chennai, India Movate Full timeHiring Network security /TAC Engineers !! Experience : Minimum 2.6 years in Network security Work Location : AMBIT IT Park – Chennai(Working from Office) Shift : Rotational Night shifts Key skills : IPSEC VPN, SSL Handshake, GRE Tunnel, TLS, Wireshark, Firewalls & Proxy Share your updated resume to priyanka.thangadurai@movate.com Primary Skills:...
-
Network Secuirty
3 weeks ago
Chennai, India Movate Full timeJob Responsibilities:- Minimum 3+ years of experience in TAC Environment like Firewall and SASE domains.- Ability to work in a highly dynamic TAC (Technical Assistance Center) environment with a High focus on customer satisfaction.- Able to determine problems quickly and deliver a Remarkable Customer Experience.- Check the case queue and clear the cases in...
-
Network Security Engineer
5 days ago
chennai, India Movate Full timeHiring Network security /TAC Engineers !!Experience : Minimum 2.6 years in Network securityWork Location : AMBIT IT Park – Chennai(Working from Office)Shift : Rotational Night shiftsKey skills : IPSEC VPN,SSL Handshake, GRE Tunnel, TLS, Wireshark, Firewalls & ProxyShare your updated resume to priyanka.thangadurai@movate.comPrimary Skills: •Excellent...
-
Network Secuirty
1 month ago
chennai, India Movate Full timeJob Responsibilities: Minimum 3+ years of experience in TAC Environment like Firewall and SASE domains. Ability to work in a highly dynamic TAC (Technical Assistance Center) environment with a High focus on customer satisfaction. Able to determine problems quickly and deliver a Remarkable Customer Experience. Check the case queue and clear the cases in it...
-
Network Secuirty
1 month ago
Chennai, India Movate Full timeJob Responsibilities: Minimum 3+ years of experience in TAC Environment like Firewall and SASE domains. Ability to work in a highly dynamic TAC (Technical Assistance Center) environment with a High focus on customer satisfaction. Able to determine problems quickly and deliver a Remarkable Customer Experience. Check the case queue and clear the...
-
Network Secuirty
1 month ago
chennai, India Movate Full timeJob Responsibilities:Minimum 3+ years of experience in TAC Environment like Firewall and SASE domains.Ability to work in a highly dynamic TAC (Technical Assistance Center) environment with a High focus on customer satisfaction.Able to determine problems quickly and deliver a Remarkable Customer Experience.Check the case queue and clear the cases in it before...
-
Network Secuirty
2 months ago
Chennai, India Movate Full timeJob Responsibilities:Minimum 3+ years of experience in TAC Environment like Firewall and SASE domains.Ability to work in a highly dynamic TAC (Technical Assistance Center) environment with a High focus on customer satisfaction.Able to determine problems quickly and deliver a Remarkable Customer Experience.Check the case queue and clear the cases in it before...
-
Network Secuirty
2 months ago
Chennai, India Movate Full timeJob Responsibilities:Minimum 3+ years of experience in TAC Environment like Firewall and SASE domains.Ability to work in a highly dynamic TAC (Technical Assistance Center) environment with a High focus on customer satisfaction.Able to determine problems quickly and deliver a Remarkable Customer Experience.Check the case queue and clear the cases in it before...
-
Network Secuirty
1 month ago
Chennai, India Movate Full timeJob Responsibilities: Minimum 3+ years of experience in TAC Environment like Firewall and SASE domains. Ability to work in a highly dynamic TAC (Technical Assistance Center) environment with a High focus on customer satisfaction. Able to determine problems quickly and deliver a Remarkable Customer Experience. Check the case queue and clear the cases in it...