Service delivery project manager
3 weeks ago
Job Location - Bangalore / Mumbai Successfully manage a RUN engagement by applying ITIL standards and by managing client expectations through SLA.
Experienced in Managing e Commerce store applications, Platform management and peak season sale events e Commerce Tech Stack – HCL Commerce, SAP Hybris, SFCC Manage B2 C/B2 B e Commerce operations Responsible for the delivery of all RUN scope activities like Incident, Problem, Environment and Change Management Responsible for Weekly/Monthly SLA tracking and reporting Must be able to drive Major Incident management process Responsible for proactive monitoring and ensuring high availability of e Commerce store applications Management and be aware of KM processes that are necessary to effectively manage RUN Responsible for quality KPIs through corrective and preventive maintenance activities by engaging in RCA/FMA process and resolutions Ensure minimizing all backlogs of issues reported from production Should have strengths in project planning, resource budgeting/forecasting, estimations, and stakeholder management.
Knowledge about integration/middleware/ Automation tools/ Dev Ops would be an added advantage"
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IT Service Delivery Manager
2 weeks ago
Bangalore, India ProPMO Services Private Limited Full timeJob Description : IT Service Delivery ManagerKey Responsibilities :• Oversee the delivery of IT services to ensure they meet business requirements and service level agreements.• Develop and implement service delivery standards and processes.• Monitor and report on the performance of IT services, addressing any deviations from service level...
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Project Delivery Manager
3 weeks ago
bangalore, India Deltek Full timePosition Responsibilities:What you’ll do:On time and quality delivery of the project to meet client’s success criteriaProactively managing the relationship and communication with the client to ensure a high level of satisfaction Develop and manage comprehensive project plans Track project performance to ensure successful completion of short- and...
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Project delivery manager
3 weeks ago
Bangalore, India Deltek Full timePosition Responsibilities: What you’ll do: On time and quality delivery of the project to meet client’s success criteria Proactively managing the relationship and communication with the client to ensure a high level of satisfaction Develop and manage comprehensive project plans Track project performance to ensure successful completion of short- and...
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Project Delivery Manager
1 hour ago
bangalore, India Deltek Full timePosition Responsibilities: What you’ll do: - On time and quality delivery of the project to meet client’s success criteria - Proactively managing the relationship and communication with the client to ensure a high level of satisfaction - Develop and manage comprehensive project plans - Track project performance to ensure successful completion of short-...
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IT Service Delivery Manager
3 weeks ago
Bangalore, India ProPMO Services Private Limited Full timeJob Description : IT Service Delivery Manager (IT Infrastructure)Location : BangaloreExp : 7-9 yearsNP: Immediate joinerRole Overview : The IT Service Delivery Manager (SDM) for IT Infrastructure is responsible for ensuring the efficient delivery of IT services to meet the needs of the organization. This role involves managing IT service delivery processes,...
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IT Service Delivery Manager
3 weeks ago
Bangalore, India ProPMO Services Private Limited Full timeJob Title : IT Service Delivery ManagerAbout the Role :The IT Service Delivery Manager is responsible for ensuring the efficient delivery of IT services to meet the needs of the organization. This role involves managing IT service delivery processes, maintaining high service standards, and ensuring customer satisfaction.Key Responsibilities :Service...
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Project Delivery Manager
5 days ago
bangalore, India Deltek Full timePosition Responsibilities:What you’ll do:On time and quality delivery of the project to meet client’s success criteriaProactively managing the relationship and communication with the client to ensure a high level of satisfactionDevelop and manage comprehensive project plansTrack project performance to ensure successful completion of short- and long-term...
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Project Delivery Manager
3 days ago
bangalore, India Deltek Full timePosition Responsibilities:What you’ll do:- On time and quality delivery of the project to meet client’s success criteria- Proactively managing the relationship and communication with the client to ensure a high level of satisfaction- Develop and manage comprehensive project plans- Track project performance to ensure successful completion of short- and...
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IT Service Delivery Manager
3 weeks ago
Bangalore, India ProPMO Services Private Limited Full timeJob Title : IT Service Delivery ManagerAbout the Role :The IT Service Delivery Manager is responsible for ensuring the efficient delivery of IT services to meet the needs of the organization. This role involves managing IT service delivery processes, maintaining high service standards, and ensuring customer satisfaction.Key Responsibilities :Service...
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Project Delivery Manager
2 days ago
bangalore, India Deltek Full timePosition Responsibilities: What you’ll do: On time and quality delivery of the project to meet client’s success criteria Proactively managing the relationship and communication with the client to ensure a high level of satisfaction Develop and manage comprehensive project plans Track project performance to ensure successful completion of short- and...
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Service Delivery Project Manager
3 weeks ago
bangalore, India Capgemini Full timeJob Location - Bangalore / MumbaiSuccessfully manage a RUN engagement by applying ITIL standards and by managing client expectations through SLA.Experienced in Managing eCommerce store applications, Platform management and peak season sale eventseCommerce Tech Stack – HCL Commerce, SAP Hybris, SFCCManage B2C/B2B eCommerce operationsResponsible for the...
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Service Delivery Project Manager
2 months ago
bangalore, India Capgemini Full timeJob Location - Bangalore / Mumbai / Pune Successfully manage a RUN engagement by applying ITIL standards and by managing client expectations through SLA. Experienced in Managing eCommerce store applications, Platform management and peak season sale events eCommerce Tech Stack – HCL Commerce, SAP Hybris, SFCC Manage B2C/B2B eCommerce operations Responsible...
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Service Delivery Project Manager
3 weeks ago
Bangalore, India Capgemini Full timeJob Location - Bangalore / Mumbai Successfully manage a RUN engagement by applying ITIL standards and by managing client expectations through SLA. Experienced in Managing eCommerce store applications, Platform management and peak season sale events eCommerce Tech Stack – HCL Commerce, SAP Hybris, SFCC Manage B2C/B2B eCommerce operations Responsible...
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IT Service Delivery Manager
3 weeks ago
Bangalore/Pune, India Shashwath Solution Full timeJob SummaryAs an IT Service Delivery Lead at Shashwath Solution, you will be responsible for overseeing the overall service delivery management, ensuring adherence to Service Levels, and collaborating with client Service Delivery management personnel. You will also manage the compilation of metrics around open tickets, backlog, aging, etc., and drive...
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Service Delivery Project Manager
2 months ago
bangalore, India Capgemini Full timeJob Location - Bangalore / Mumbai / PuneSuccessfully manage a RUN engagement by applying ITIL standards and by managing client expectations through SLA.Experienced in Managing eCommerce store applications, Platform management and peak season sale events eCommerce Tech Stack – HCL Commerce, SAP Hybris, SFCC Manage B2C/B2B eCommerce operations Responsible...
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Service Delivery Project Manager
3 weeks ago
bangalore, India Capgemini Full timeJob Location - Bangalore / Mumbai Successfully manage a RUN engagement by applying ITIL standards and by managing client expectations through SLA. Experienced in Managing eCommerce store applications, Platform management and peak season sale events eCommerce Tech Stack – HCL Commerce, SAP Hybris, SFCC Manage B2C/B2B eCommerce operations Responsible for...
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Service Delivery Project Manager
3 weeks ago
bangalore, India Capgemini Full timeJob Location - Bangalore / MumbaiSuccessfully manage a RUN engagement by applying ITIL standards and by managing client expectations through SLA.Experienced in Managing eCommerce store applications, Platform management and peak season sale eventseCommerce Tech Stack – HCL Commerce, SAP Hybris, SFCCManage B2C/B2B eCommerce operationsResponsible for the...
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Project Delivery Manager
4 weeks ago
Bangalore City, India Deltek Full timePosition Responsibilities:What you’ll do:On time and quality delivery of the project to meet client’s success criteriaProactively managing the relationship and communication with the client to ensure a high level of satisfaction Develop and manage comprehensive project plans Track project performance to ensure successful completion of short- and...
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Senior Service Delivery Manager
3 weeks ago
bangalore, India LTIMindtree Full time10 years experience as Service Delivery Manager Support ManagerGood to have Adobe product Knowledge Magento AEMGood to have Knowledge in E Commerce application Business processRoles ResponsibilitiesManaging client relationships Service Delivery Managers are responsible for maintaining positive relationships with clients and ensuring their needs are met They...
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Senior service delivery manager
3 weeks ago
Bangalore, India LTIMindtree Full time10 years experience as Service Delivery Manager Support Manager Good to have Adobe product Knowledge Magento AEM Good to have Knowledge in E Commerce application Business process Roles Responsibilities Managing client relationships Service Delivery Managers are responsible for maintaining positive relationships with clients and ensuring their needs are...