Senior service delivery manager

1 month ago

Bangalore, India LTIMindtree Full time

10 years experience as Service Delivery Manager Support Manager Good to have Adobe product Knowledge Magento AEM Good to have Knowledge in E Commerce application Business process Roles Responsibilities Managing client relationships Service Delivery Managers are responsible for maintaining positive relationships with clients and ensuring their needs are met They provide regular updates on service delivery and respond to client inquiries and concerns Coordinating service delivery Service Delivery Managers oversee the delivery of services to clients and coordinate the efforts of different teams to ensure that services are delivered in a timely and efficient manner Monitoring service performance Service Delivery Managers track and monitor the performance of services identify areas for improvement and implement changes as needed Ensuring compliance with service level agreements Service Delivery Managers are responsible for ensuring that service level agreements are met and that the services provided meet the required quality standards Managing budgets Service Delivery Managers are responsible for managing budgets for service delivery ensuring that resources are allocated effectively and that costs are kept within budget Building and maintaining teams Service Delivery Managers are responsible for building and maintaining high performing teams and for fostering a positive working environment Continuously improving processes Service Delivery Managers continuously evaluate and improve processes to ensure that services are delivered efficiently and effectively Ability to Use Business Support Software Knowledge in ITIL Disciplines Ability to Manage Conflict Operational Ability in a Diverse Large scale Environment Strong Customer Service and Project Management Skills Better Decision making Capacity to Train Team Members Excellent Verbal and Communication Skills

  • Senior service delivery manager

    1 month ago

    Bangalore, India Anakin Full time

    The opportunity: Overview: As a Senior Service Delivery Manager, you will be responsible for the end-to-end management of client projects that focus on improving client interactions and solution delivery. This role requires collaboration with cross-functional teams to ensure timely, efficient, and client-centric project outcomes. You will oversee...

  • Senior Service Delivery Manager

    1 month ago

    bangalore, India LTIMindtree Full time

    10 years experience as Service Delivery Manager Support ManagerGood to have Adobe product Knowledge Magento AEMGood to have Knowledge in E Commerce application Business processRoles ResponsibilitiesManaging client relationships Service Delivery Managers are responsible for maintaining positive relationships with clients and ensuring their needs are met They...

  • Senior Service Delivery Manager

    1 month ago

    bangalore, India LTIMindtree Full time

    10 years experience as Service Delivery Manager Support Manager Good to have Adobe product Knowledge Magento AEM Good to have Knowledge in E Commerce application Business process Roles Responsibilities Managing client relationships Service Delivery Managers are responsible for maintaining positive relationships with clients and ensuring their needs are met...

  • Senior Service Delivery Manager

    1 month ago

    bangalore, India Anakin (YC S21) Full time

    The opportunity:Overview: As a Senior Service Delivery Manager, you will be responsible for the end-to-end management of client projects that focus on improving client interactions and solution delivery. This role requires collaboration with cross-functional teams to ensure timely, efficient, and client-centric project outcomes. You will oversee planning,...

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    2 weeks ago

    Bangalore, India Diversified Full time

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  • Service Delivery Assurance Senior Manager

    2 weeks ago

    bangalore, India Diversified Full time

    Shift Time: 5 PM to 2 AM IST Work Location: Hebbal, Bangalore Job Summary: Service Delivery Assurance - Senior Manager is responsible for Operational performance of Service delivery for both Proactive and Reactive Services transactions at Diversified. Primary focus is maintaining business performance through OLAs, KPIs and SLAs fulfillment, and driving...

  • Service Delivery Assurance Senior Manager

    2 weeks ago

    Bangalore, India Diversified Full time

    Shift Time: 5 PM to 2 AM IST Work Location: Hebbal, Bangalore Job Summary: Service Delivery Assurance - Senior Manager is responsible for Operational performance of Service delivery for both Proactive and Reactive Services transactions at Diversified. Primary focus is maintaining business performance through OLAs, KPIs and SLAs fulfillment, and...

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    3 weeks ago

    bangalore, India Diversified Full time

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    2 weeks ago

    Bangalore, India Diversified Full time

    Shift Time: 5 PM to 2 AM IST Work Location: Hebbal, Bangalore Job Summary: Service Delivery Assurance - Senior Manager is responsible for Operational performance of Service delivery for both Proactive and Reactive Services transactions at Diversified. Primary focus is maintaining business performance through OLAs, KPIs and SLAs fulfillment, and...

  • Senior service delivery manager

    2 weeks ago

    Bangalore City, India LTIMindtree Full time

    10 years experience as Service Delivery Manager Support Manager Good to have Adobe product Knowledge Magento AEMGood to have Knowledge in E Commerce application Business process Roles Responsibilities Managing client relationships Service Delivery Managers are responsible for maintaining positive relationships with clients and ensuring their needs are met...

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    3 weeks ago

    Bangalore, India ProPMO Services Private Limited Full time

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    bangalore, India Xebia Full time

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    bangalore, India Xebia Full time

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    4 weeks ago

    bangalore, India People First Consultants Full time

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    7 days ago

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    1 week ago

    bangalore, India Xebia Full time

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    3 weeks ago

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    Shift Time: 5 PM to 2 AM ISTWork Location: Hebbal, BangaloreJob Summary:Service Delivery Assurance - Senior Manager is responsible for Operational performance of Service delivery for both Proactive and Reactive Services transactions at Diversified. Primary focus is maintaining business performance through OLAs, KPIs and SLAs fulfillment, and driving client...

  • Senior Delivery Manager

    1 week ago

    Bangalore, India Xebia Full time

    Xebia is seeking a results-driven and collaborative professional to join our team as a Senior Delivery Manager. Reporting to the Delivery Head, the successful candidate will be responsible for managing and optimizing the delivery of multiple projects. This role requires strong project management skills, client engagement, and the ability to lead...